Ideax Gift Gallery

Was very pleased with my recent to Ideax Gift Gallery. I found what I was looking for and the price was unbelievable. The customer service was friendly and very knowledgeable. The variety of products was excellent. I would definitely go back.

Very quick and efficient service. Got my watch battery changed at an affordable price and within 15 minutes. Would definitely recommend.

Had a key chain personalized.Service wa top notch, Raymond took the time to make the design for me, that's going above and beyond to help the customers. Really appreciated the assistance and was very satisfied with the end result. Thank you. Will definitely be back for more gifts engravings.

Great service, the staff was extremely friendly. They were kind enough to open up a couple minutes after closing for us. Helped us find the right product we were looking for and provided us with many options to select from. They even cleaned the earring for us to ensure we were satisfied with the purchase. Would definitely visit again!

I was having a hard time to look for a place to engrave a very small pendant. Then I came across Ideax and aren't I glad! The engraving turned out amazing. Price was very reasonable. Service was top notch and very efficient. Highly recommend!

Nicollette is a millennial shriller.Full disclosure: I have known the owner for over the two decades that he has been in business and came on to Google Reviews to provide my opinion. Please note the other stellar reviews before Nicollette.If customer services was truly terrible, this business would have went under long time ago, given how difficult the clientele can be sometimes...I have been a loyal customer of this business for a long time and could not stand having the hard work of a good friend slandered by Nicollette.The Final Sale" sign is in big block letters at the entrance.Nicollette asked for an exchange of item that was purchased 3 months ago.She was also very rude with that attitude of a millennial complaining about "customer service" at the slightest offence. We've all been there. Anyone from a customer service role can empathize with me.This isn't Costo fam. You had three months to bring it back and what you failed to ask was how long the gift receipt was good for.I'm surprised the sales woman didn't tell you to shoo

Horrible customer service. I bought a product as a gift and asked for a gift receipt. The product was handed to me in the wrong packaging. When I wanted to return it, I was told that it was not refundable or exchangeable. This made no sense to me because 1) I was given a gift receipt and 2) I was never told that this item was final sale. I was told that apparently there was a sign that said Final Sale" when I purchased the item. Although it was final sale

I went there to buy a ring for my husband,the price was uncomparable to anywhere, so much option to choose from. The staff are also very helpful and very friendly. The store is very clean and organized. I also had our wedding rings engraved here,it was done professionally.I highly recommend this place if you are looking for gift ideas especially for men. And I would definitely go back for sure.

I bought a wallet, Swiss army knife, digital clock and engagement ring. I had the engraving done here as well. Good quality and the owner took his time to make sure he got it right. I recommend this place to anyone who need to buy gifts for someone. Everything in this store is brand new and original. It is also good to know it is an authorized dealer. Kind of unique thing in this mall.

I went here for the first time needing a pen engraved. The customer service was great - Caroline was very friendly, helpful, and gave her honest input on how to make the pen look best. Because I needed the pen as soon as possible, Caroline sped up the order and even delivered it to my place. Not only that, even though the pen wasn't bought at this business, Caroline gave me information and tips on how to keep it in good condition, which I really appreciated. She's honest, does her best to help, and I will definitely be going back here!