London Stair & Railing Co Ltd

After getting a quote and arranging the install our new railing looks great!

Terrible company, save yourself some time and money and just find someone else. My brand new stairs have two building code violations and I will need to take them to court to get it fixed. If I could give zero stars I would.Edit: The contractor was directly referred by London stair as I called them and that was the person they said did great work and would be able to help me out. I have now had a surprise visit from a building inspector, and when that didn't go as they hoped, I had someone throw rocks through my front window at 6:15am. Just so everyone knows what London stair considers high quality products and unsurpassed customer service"."

Great first meeting. Selected our stairs for the lower level. Looking forward to the finished product to be installed.

Worked there for 8 years. Great boss to work for.

Friendly staff and great to work with so far. They let us into the showroom even though they weren't really open to the public but we had our masks and they had hand sanitizer in the showroom so they allowed us to take some pictures so we could contact a sales agent to talk about what our needs were. The agent came into our home using all of the protocols that are required at this time like masks and physical distancing etc. and he followed up and in the timeframe he said he would. The only reason for the 4 star is because we actually haven't had the work done yet but that will come at a later date, hopefully.

I had a great experience working with London Stair & Rail. I come from a family business myself and really appreciate the attention to detail. Chris was very helpful when I came into the showroom to pick everything out. Garet the installer was very friendly and great to work with too.

My Fiancee and I purchased an older house in the west end, and had some issues with the existing stairs. London Stair managed to rip out the old staircase and replace it with a wider and much more modern look. We still receive compliments whenever we have guests over. The sales person who was helping us was very professional and knowledgeable and explained everything out in detail and worked around our busy schedule/deadline.I would highly recommend using them again for a Reno or Future build.

We hired London Stair & Railing to build a custom banister and railing for our 1908 yellow brick house. Working closely with Chris, we mixed and matched various design parameters to suit the Victorian flavour that we were looking to maintain in our house. The design process was painless and the quoting process required only one back and forth before we placed an order. Four weeks later, on the exact day we were told (the week before) that the install was scheduled, Garret and Mike showed up to install everything, at 8:55 am, 5 minutes early!These two craftsmen installed everything (and we're talking 100%) within several hours. Their trim work was exceptional! The installation was flawless! The banister and railing look like they have been there for 110 years! And it's ROCK SOLID!!!I couldn't be more pleased with the quality of their fabrication and installation work. I would highly recommend them, without hesitation, to anyone looking for custom railing and banister work!

Excellent customer service. Installer Dave is a true craftsmen!

YOUNG FELLA WHO CAME THIS MORNING, SORRY FORGOT HIS NAME WAS NOTHING BUT AMAZING.VERY POLITE AND EFFICIENT HELL OF A JOB.NO PROBS CALLING THEM AGAIN.