Midas

Really happy with the customer service received. Had my vehicle towed here, not knowing much about the shop, and was pleasantly surprised. Great commutation was delivered from start to finish, good prices, very happy with Midas. 5/5, will be back.

Today it was first time at Midas and I don't know how they run the buisness. Genuinely late for an appointment by 7 minutes and Guy was helping me out in appointment and somehow guy name Theo" started talking in between that it will take 2 hours for oil change as you are late to the appointment as we already took next customer inside. I can understand that part as all the bays are full but there are only 2 cars in service at that time. First thing Theo learn how to treat customer and you are not not meant for this as you are ruining someone else money on the line. Definitely not going to Midas anymore."

Booked me for an appointment for Tires. Said they can do payment plans. Arrived for my appointment and there was nothing on the quote about payment plans. They wouldn't finance Tires for me because of the mileage on my vehicle. Suggested I apply for a midas credit card to pay with and that it would take a week or more to be approved. Would not recommend

Came in for brake repair and inspection. Dealt with Theo at the front desk. He was very professional, patient and very engaging. I got exceptional service from him and the mechanics. Called me at home personally to follow up. Great service! Thanks again Theo! I’ll be back!

I will never go to a different mechanic again. This experience has changed my entire opinion on Midas. I have to say, the first time I went a year ago, I wasn’t totally impressed, and was skeptical of going back. I will now recommend this place to my friends and family and everyone else.I cannot thank you enough. The kindness, empathy, honesty and compassion you showed is something I will never forget. Theo Saravanamuthu, you need to represent this entire company. Theo went above and beyond with us. We came in for a peace of mind inspection for a car we had just purchased off marketplace. Turns out the car was basically a complete write off and we got ripped off. We were not in a good place at all mentally and with this economy and now this loss, financially.Theo went above and beyond and shared his compassion. He was open and honest and showed us his true heart. He gave us great advice, and tips that were incredibly helpful. In addition, he covered the cost of our inspection, given our situation.When we can afford to pay it back, we will in anyway we can. Not only are you fantastic at your job, you are an incredible human being that Midas should be incredibly proud to have. I would love to see you run this organization, you truly turned the entire vision we had of this company upside down. We will be coming back with all of our car needs along with our friends and family. Midas get this guy a promotion. He is working incredibly hard and is deserving of everything.Thank you Theo from the bottom of our hearts. You truly are a wonderful person.

Spent $2500 on my brake system last year, under the guarantee that everything would be covered under the limited lifetime warranty. Come in today cause the system failed and now I'm being gouged another $800 cause apparently my rotors are cracked and that isn't covered. Rotors should not be going bad within a year.Been coming here for 5 years, definitely never coming again. Please expect to see me in small claims court about this.

The customer service at this location was exceptional. Theo was very courteous, friendly and knowledgeable. It was an absolute delight to see how all customers were treated. They also got me a good deal on tire replacements for the 4 wheels of my SUV. In addition, it was obvious that the technicians paid particular attention the vehicles they work on. I would definitely recommend this store! Keep up the good work guys!!

I came from Calgary and got my catalytic converter stolen over night at the hotel.William A. at front desk was amazing! He helped track down a catalytic converter and got it welded under 2 hours. He also explain to me other work that needed to me done to my vehicle with Midas complimentary courtesy checks. He mentioned whar was priority and what I could so a couple months from now. Thank you so much William and Midas for taking care of me and my vehicle! Will be back for sure!

Had my oil changed here, price of the oil change was fair, it took longer than expected though. When I got the car back the interior stunk badly of body odor and on the outside the front hood was covered in greasy hand/finger prints. Attention to detail and courtesy to other peoples vehicles would go a long way.