Winning Wines Plus

Drove into Edmonton on weekend to buy corks and wanted to use my points to do so. They have a list behind the cashier for items you can use your points for, that is not accessable to customers, I could not read what was on it. I was told that corks are not on the list. They have thus lost a longtime customer, since I will not be going back. Poor customer service.

I've been shopping here for years, but the event that made me leave a review - I bought a valve here this morning and this evening my phone rang.. It was the store. They called me to tell me that a small piece in the valve I bought didn't seal right and that they had a replacement part for me. Wow. I was in disbelief. #1 how the gentleman remembered me and obviously looked me up in their system to get my number. #2 they cared enough to call and offer the replacement parts to make sure the part worked as intended. I'm still shocked at the excellent, personal, and informative customer service from these guys.The funny thing is that the valve I bought was to replace a cheap amazon one I bought. The amazon one was beyond its return date, so I've totally lost my money on that. Don't get me wrong, amazon has a good return policy and it's treated me well before. But they've never cold called me after a purchase to make a correction. That's the difference between a small business that cares and a faceless online giant.

I have always had a fantastic experience shopping here. They are so helpful and will answer all your questions about winemaking with endless patience. Such a godsend! Plus I had to grab something and wasn't going to make it before they closed. Called them in a panic and they were so gracious and stayed open for an extra 10 min! Great wine supply store but even better humans!

Excellent selection, had at a couple options for everything I was looking for. Standard pricing. Excellent service.Clean and organized but no Covid-19 protections.

I'm brand new to brewing and went in to get some supplies yesterday and received exceptional service and advice. The gentleman who helped me was clearly passionate about brewing and was happy to take his time to share his knowledge and experience with me.

The best brewing supply shop I've been to. Fantastic service, mindful of letting you browse, while still nearby for questions. No attempts to upsell beyond what I actually needed, gave excellent (and money-saving) advice, zero condescension towards less experienced brewers. Just a group of folks excited to share their passion with others. This is what all hobby shops should be like.

Great staff that really know their stuff. This is the place to go for all things brewing related!

I've become addicted to this store. They have a fantastic selection of yeasts and malt. The staff is very knowledgeable about brewing and have given me some great advice when I started on my new brewing hobby/obsession. I love the points system, its nice to get a bag of 2 row for free if your a loyal customer.Prices are fair and to be honest, I would rather buy my yeast here and know that it is maintaining 95%+ viability vs shipping from other locations in Canada and potentially having cooked yeast.Great store and I will continue to shop here.

Staff are always friendly and super knowledgeable! Prices are reasonable, and they have a great selection of different wine kits to fit everyone’s fancy, in the summer they have a peach wine and it’s always my go to!

I drive all the way across town to shop here. If they don’t have what you need, nobody in town will. The fellas working here are a fountain of knowledge which they freely share with their customers. I wish every store had this level of service.