Spectra Cleaning Services Inc.

I messaged Spectra Cleaning Services asking for a quote for a Move Out Clean. Craig was quick to reply and gave a transparent breakdown of cost after he had the specs on my apartment (square footage, how many bathrooms etc).The price was not broken down by hour, but by the type of clean requested (details of what's covered in each category are available on their website). That made sense to me, they shouldn't be penalized if they are efficient! That said, when I initially received the quote there was some sticker shock - but I thought about it and asked myself a few key questions:1. How long would this take me to complete alone? Am I on a time crunch?2. How much would the cleaning supplies cost?(chemicals, shop-vac etc. etc).3. How much do I get paid hourly? I personally would expect to pay a comparable wage to each employee that came in.4. What is the benefit to having someone else do it for me?I did have some hesitancy:1. Guilt: Do I hire someone to do something I *could* do?2. Skepticism: They want me to e-transfer the ENTIRE payment BEFORE I even meet them?! Before any work is complete? Is this a scam??3. Fear: What if I hire them, and they don't meet my expectations? Then I'll have to go behind them and clean until it is up to *my* standards (which would defeat the purpose of hiring them to save me time/reduce stress).I browsed their client reviews; they were consistently positive so I decided to hire them.Let me tell you, it was the BEST decision I've made in a long time.Craig and Jenna arrived (on time), with all the needed supplies. They were friendly, professional, and also non-judgemental re the current state of my apartment (mid-move mess). I immediately felt at ease with their presence in my space.They wore appropriate PPE per our current provincial guidelines, which I appreciated.I gave them a quick tour, and they IMMEDIATELY started working. They went full tilt for about 4 -5 hours.Seriously. No lollygagging. They didn't stop. I can't stress how hard they worked.They didn't cut corners, and completed everything I needed in a fraction of the time of would have taken me.Everything sparkled.The oven looked like a new appliance.I could eat off the floor.I opened every cupboard, every drawer to inspect - no crumbs, no streaks, glossy.Is this heaven?, I asked.It made me wish I wasn't moving out of province.Well worth it.Would 100% hire them again without hesitation.

Jenna came to our home to clean our bathroom and kitchen. She did such an excellent job and was extremely efficient. I don’t think I’ve ever seen my faucets so shiny or my oven knobs so white! My husband also commented what an awesome job she did. She has an excellent eye for detail and got in all the nooks and crannies that I probably wouldn’t have noticed or wouldn’t have had time to clean with a busy 10 month old. I would highly recommend Spectra Cleaning Services. That’s again, Jenna.

We hired Spectra Cleaning to do a deep clean of our house in Stratford prior to listing it for sale. Communication was easy, they showed up on time and didn’t leave until our house was spotless. We’ll definitely be contacting them again.

Before renting, I like to have a cleaning done so that my property is Move in ready". Craig and Jenna are a great team

I used Spectra's services when my mother moved out of her apartment. Setting up the appointment was straightforward and the communication throughout was excellent and timely. I was very pleased with the quality of the work as was the building's super. Clearing out an apartment is hard, but Craig and Jenna made the cleaning part easy.

Craig and his team did a really great job. They made the kitchen sink and bathroom faucet so shining. The shower glass door was full of severe water stain and they removed it all! Really appreciate it.

Spectra cleaning came to do a move out clean for my dad's apartment right before Christmas. They did a fantastic job and left it looking like a whole new place - as if no one had lived there. It was perfect! And I would hire them again for my cleaning needs.

I used Spectra Cleaning Services for a deep clean (move in, move out) as I was moving out of a 2 bedroom condo. They arrived on time and did a great professional job- I would be very happy to recommend their services.Mark D, Charlottetown

Spectra did a terrific job cleaning my rental unit. In my opinion they went above and beyond my specifications to ensure the job was done to satisfaction. I would definitely recommend their service!

Three words that describe them,Poor customer serviceEdited:This is all new lessons Craig. I wish you have quoted my last email to you.I am always a supporter of the islands’ businesses and am wishing you best.To those of you reading this, I am pretty sure that Craig is a great guy, but he definitely need some more experiences with customers.