Canada Border Services Agency - Osoyoos Port of Entry

I have never welcomed at the boarder like this time before. Officer Rogers and his colleagues were very professional and friendly.The Most Canadian way to welcome people at the boarder. Thank you very much for you kindness and service.

Unfortunately, the border agent we dealt with this evening (dark beard, slightly longer hair) is giving other agents who do a difficult job very well a HUGE disservice. He was one of the most arrogant, condescending, unprofessional and unreasonable individuals I have ever dealt with…and I have travelled extensively and dealt with border agents all over the world. This guy is definitely on a huge power trip and should not be dealing with the public in any capacity. Period.

Our officer was pleasant and very courteous; the line was loooonggggg and it was 5 booths available but only one for service to the public.. ahhh come on people!!! ... weekdays? Seems ok but weekends come on. We got places to go and things to he done.

Some officers are good here, but specifically officer Figot and Pigot we're extremely rude. Every single time I have ever encountered them.

I cross over the Canadian borders often for work. Crossing the Osoyoos border was by far my best experience with crossing into Canadian border!

Dealt with ine if the rudest and most unprofessional people I have ever met in my life. Border agent with a beard and somewhat longer hair should be fired immediately!! Clearly a on a massive power trip knowing no one could do anything about it. People like him should never work anywhere near the public. Complete POS

On Friday, March 20, 2020, at approximately 12:15 p.m., my husband and I were returning from the south to Canada, as directed by Canadian officials. I would like to comment on our experience and congratulate the four individuals, Canadian and American border officials, pre-screener agents and the border booth agent. The experience was not what we expected for the present situation. There was no line-up, at that time, all four individuals were calm, friendly, very thorough, asked us quite a few questions regarding our travels and health, and what surprised me most was the time they spent with us, and, most importantly, the in-depth information that they gave us regarding what we needed to do, know and cautions we were to take at home during this time. We congratulate management and ask that you acknowledge and congratulate these outstanding individuals for a job well done. Thank you.

Turned back 2 times on our trip to AK. Wasting time and gas. Had to drive back to Omak to the nearest greyhound bus stop to send family member back. Got thru on the 3rd times, tho! Just myself.

Very professional staff, no longer waits for immigration docs, special thanks to officer Trotnan.

Crossed at oh-my-god-coffee'oclock, the officer was thorough but polite.