Hakim Optical Crowfoot

came in looking to see what it would cost to get a pair of lenses made to have a spare pair of glasses made was told if I wanted to have them made it would be $480 and thats just the lenses and they come with a 1 month warrantee on just the lens which was silly that if I had bifocals I could buy two pairs of glasses for $300 with the same type of lenses and get a 2 year warrantee on the frames and lenses which is the prescription of my friend who needed a set of new glasses for her prescription so not worth it for me won’t be wasting my time at this rip off store.

If you are planning to go there, please consider the low rating as well as all the reviews below describing the condescending attitude of staff who are also terribly uninformed. I am regretting now not reading these reviews before going there. In general, Hakim does not care about customers and the quality of service they receive from staff. Staff were terribly uninformed. They gave me wrong information at first causing me inconvenience. Instead of apologizing, they were ridiculing and arrogant. When I complained to higher management, I just got the impression that my customer experience was not of importance to them as long as there wasn't a manufacturing problem with the glasses, and that they are not willing to improve in terms of the condescending attitude of their staff who irresponsibly give wrong information to patients without consideration of the major inconveniences.Here's my experience in details: I have been there to buy glasses (I had prescription from elsewhere). When I picked up my glasses, I tried them on and I was not feeling comfortable wearing the new prescription. The lady told me to give it few days if it did not work, come back to us and we will remove half degree of a new diagnosis" that was causing the blurry vision. I came back one week later to fix the lenses as my vision was still blurry

Satara and champ (not sure if spellings are right) helped me a lot with getting a new pair of glass, both of them are professional and kind. Really helpful and Looking forward to comeback to this place!

had a great experience getting glasses for my daughter at Hakim in Crowfoot. i liked that there was a lot of selection and good pricing. She got 2 pair for about the same price we were quoted in the mall.They billed my insurance for me so it made it easier to buy and we had the glasses in a couple of days. the staff was really friendly and fun. they seemed quiet knowledgeable.

2018-01-08The experience was amazing and the receptionist was friendly. I went there to get a new pair of frames because my previous pair of frames broke. However, instead of encouraging me to buy a new frame, she said that she might be able to fix it. Sure enough, she was able to fix my old frame and it was free of charge. I would definitely recommend this shop.

The service here is over and above! Harp is the best. Though all of the employees are really accommodating. They also have phenomenal deals and extensive selection. I was floored at the good prices! When I said that I was going to check prices elsewhere, Harp gave me the names of all the competition in the area to help me. Haha, so I didn't waste too much energy checking. Hakim was obviously the best. I showed them my previous sunglasses to ask about lense replacement and before handing them back to me, the clerk asked if he may tighten them up for me because the hinges had gotten loose. This was even when I said that I was not going to purchase new sunglasses lenses here, though I should have. I bough new sunglasses online instead, but the instructions to measure my optical distance led me astray, so I had to bring those lenses in to Hakim, and they fixed them for me at no charge. I feel SO amazingly well taken care of out of a genuine spirit to serve people well. Do give them your business. It is worth the experience.

I came in today needing help with my glasses, my experience was great! Exceptional friendly, helpful staff. I'll definitely go back for any future needs. Thanks for the assistance:)

Very happy with the service I received. New manager and staff was knowledgeable, very helpful, and a lot of fun. Sure, it kind of looks like someone tossed all the glasses in all the world at the displays but they have a great selection and really good prices and they help find just the right pair of glasses. I got my glasses quickly, no fuss, and the prescription was correct. I'm happy to be able to see again. I need a pair or computer glasses as well and will definitely be going back to this location to get them.

I bought my glasses at Hakim and they're nice. But it's the upkeep and support I get from them, specifically Setara, that keeps me going back.When I was looking to buy glasses, she gave me lots of great feedback and helped extensively with finding suitable frames. She was honest about what frames were best suited and provided recommendations on how I should get my lenses made, going over price point vs performance. My glasses came on time - though they were out of stock for cleaning fluid and wipes.With regards to maintenance after, due to having constant mask use, the nose pads of my glasses fall off from time to time and she's always gracious about helping to replace them or offer more comfortable types, as well as tighten loose bolts and general upkeep. Thanks for all your help, Setara. This branch (nevermind clumsy customers like myself) is lucky to have you!

Have been shopping with them for a while and tried this location; Jenny was least interested to help us out. We were the only one in the store and she still didn’t bother helping. Absolutely ridiculous costumer service I wish I could a zero starThank you for the reply . I am sorry but we were the only customers in the shop. I ended up going to the market mall location and buying 2 pairs of glasses as the service there was exceptional. Btw the staff there was on her own too as the optometrist had stepped out for a bit