Canopy West Truck Accessories

Before receiving my money for a new A.R.E topper, Canopy West was great. After receiving my money for a defective $4500 topper, Canopy West was horrible.I’ve never seen so many different stories being told on how I was going to get a replacement topper. First off, I was told a minimum of 6 weeks before it was going to be ready, next thing you know I have my “new used topper” a week and a half later. Darren from canopy west also agreed the topper was used and was in disbelief how fast the topper came in. The topper gushes water through the side window as Darren also took a video of this and agreed this is wrong and defective. The back glass door is more than 1/2 off from one side to the other. Plain and simple, this company lies to there customers, tells them all the BS they want to hear and they act like they will do something for you. I advise people NOT to fall for this. I buy new trucks every couple of years, the last 2 trucks had LEER toppers on them and they were perfect and cheaper. Never leaked any water and did what they were intended to do!! This company will be losing thousands of dollars from a return customer and I hope many more. Please don’t fall for the same BS story I fell for. It’s not fun being lied too and this company does a great job at it. Not sure how they even stay open when they treat there customers this bad.I hope people read this review and take this to heart. Never again, will I ever walk through those doors knowing how bad they had lied to me. Promising me this was going to be resolved. Promises were broken 10 plus times and I still drive around with a defective topper. People, don’t waste your money. You will be robbed and lied too!! This place will be a waste of your time and money, as it was mine!!Thanks Canopy West for making me a believer in all your bad reviews!!

Would not recommend this place. I had a canopy have rework done there and was the worse mistake I made. $3500 canopy I dropped of to have carpet installed looked like my 8 year old do it. Than the damaged the bottom edge of outer shell. Brought it back for them to repaint took 8 weeks. Also when I went to pick it up the drove the fasteners to far in on the windows the ends of the screws were popping out aluminum trim and paint looked like orange peel. The guy there name starts with D" told me I am to picky I said I paid $3500 brand new for it not like I bought it on kijiji for $500. Told him that it has to be repaired properly dropped off on January 13th. They kept giving me the run around until may I picked it up.still not right but at this point I am done with this company. don't expect quality wouldn't trust them even to make me a peanut butter sandwich!!"

Work truck came with canopy but no keys to lock her up.. they easily found the right ones and had plenty in stock. Even accommodated me by hiding them outside so I could pick em up after-hours.

Phoned about some stainless steel westin drop step nerf bar in Aug. 2022.Told me they had them but they were $950 +gst. Phoned back in Sept. 2022. She told me they could get them from down east. But now the price was $1400. I asked how they could go up almost $500 in just a month. Anyhow she stated she doesn't remember quoting me the $950.Bought the westin stainless steel drop step nerf bars for $840 +gst and free shipping to my door in 5 days, From Autoeq on line.Make sure you check prices . The people at Canaopy West don't seem to be able organize a 2 house paper route.

Sale team was good until i had to cancel the order because i replaced my truck. 2 months later, i am still waiting for my $1800 back. they took money by credit card but have to send you a check if you change your mind. Nobody calls me back even the vice president (apparently he is the next step when the accountant doesn't get back to you). I will probably need to get a lawyer involved to get my money back. What a waste.

I just purchased a Canopy for my brand new Ford Super Duty Long Box and I had a great experience. Many other competitors in town say they carry canopies but ask them if they have them in stock, all the other competition say 4-6 weeks to get one in. I called and spoke to Brad, he said he had 12 in stock, when everyone else said they had none! Suffice to say Canopy West saved the day, I bought an ARE product which is high quality and fits perfectly. The staff were friendly, respectful and they got that I needed it stat! Same day install, in and out, and their price was better than others that quoted. Brad jokingly referred to Canopy West as the King of Canopies and I have to agree, thanks Brad and crew, you made my day!

Had these guys install two grills on mine and my brothers trucks. They did an amazing job fast efficient and clean took care of our vehicles and treated them like there own! Highly recommend this business for any of you’re truck needs! Will definitely be going back for more accessories! There pricing was also better than 6 other shops I went to all across Edmonton. 10/10

I'm a very picky/fussy customer, I always want the highest quailty and best workmanship available at the most cost effective price possible. Canopy West Truck came through, they were very understanding in my specific requests and I received an amazing product. Quick and efficient would be an understatement in what I experienced in regards to finding my perfect canopy. I wish I could give 10/5 stars if possible. These guys take care of their customers and are very knowledgable in their field.

Thanks Darren for remedying the problem and replacing the canopy.After waiting 6 months for my canopy which arrived January 5, 2023 with the wrong gate window (Gap large enough to put my forearm in and grab cables for lock) I am still waiting for my replacement gate 5 months later.

Had them repaint my 20 year old Range Rider canopy a couple of years ago, and install a side window the opens for loading on the passenger side, to match the one that opens on the driver side. Work was excellent and very fairly priced. They also replaced a couple of broken handles for basically the price of the part. Great guys to deal with and this is one Canopy West location that clearly takes pride in their workmanship and top notch customer service.Now I have popped the front window out of the canopy and bent the window frame. Back we go so they can fix that.