360 Medical Centre - Richmond Hill

This clinic has amazing staff and I found the service always prompt and professional. Got my flu shot there recently and it couldn't have been more efficient and pleasant. The new female doctor is really nice and knowledgeable. Highly recommend!

Excellent clinic! I went to this clinic for walk-in consultation. The second that I step in, I felt very warm welcome from the staffs there.The process of seeing the doctor was a breeze. All staffs here are very kind yet professional. They clarify all information upfront before seeing a doctor. Doctor appointment went really efficiently.The clinic is very clean and cozy. The atmosphere is different from other clinic I have been. It’s very warm and peaceful.Highly recommend this clinic.

Would give 10 stars if I could!!! The doctors are very experienced and take good care of patients. Staff is super nice and friendly. Will definitely recommend this clinic to my friends.

By reading other reviews it looks like you don’t need to make an appointment so I went the first time this morning as walk in and the ladies advised me I do need an appointment but luckily they were able to accommodate my son and I and still got the Dr. To see us which was very nice of them and I will be returning next time with an appointment. Very nice clinic and staff.

My 90+ year old grandmother was so worried about her family doctor retired 2 years ago. Took us more than half a year to find 360. With more than 1+ years of regular visits experience with the clinic, now I am comfortable to leave a review that we are so blessed to find this clinic. The doctor is so patient with my grandmother and always answers her questions in a way to make sure she understands. She always leaves with a peace of mind and a smiles on her face.Highly recommended!!!

Super extremely rude receptionist and it was probably Heidi. Talks down to you. I now go to a walk in clinic to avoid dealing with unnecessarily rude people. She needs to know there’s always a nicer way to say things, you don’t need to be nasty!Admittedly I was late due to some transportation issues but I still made it a few minutes before the 15 minute grace period ended. Immediately she was like “YOU HAVE ONE MORE MINUTE LEFT”. I’m like okay… so the grace period is not over. She chuckles condescendingly and asks “DO u think 1 MINUTE IS ENOUGH FOR DOCTOR TO SEE U? I don’t think so!!” Wait what? So my grace period = how long my doctor is going to see me for? And she actually said WELL YES! And next time ur late we are going cancel you and charge you $50!Doctor actually ended up seeing me for at least 30 minutes. And in my medical notes I saw they noted how late I was too. Not sure how that’s related to my medical history.

Latest update: 360 medical helped to fix this issue for me. I think they are willing to correct what was wrong by miscommunication. Thanks 360 medical and Dr Li!The only communication with this clinic was disappointing. They told me our family was terminated with their doctor because our health card expired during we applied for new one. The problem is they even didn’t try to inform you that, and give us the big “surprise” when we need them. Ok now we have to looking for a new family doctor!

The clinic is clean and organized. The receptionists and nurses are nice and efficient. The 15 mins waiting time enable patients to arrange time appropriately and set up the right expectation.

This clinic is great. Dr Chow and Dr Koshkina are really nice doctors and have so much compassion for their patients. The wait times are pretty short too. All the staff are very friendly. The blood work nurses are also very professional. I would highly recommend this clinic!