Regional Recycling Richmond Bottle Depot

Regional Recycling is the parent company of DepoZip a recycling collection service that we used to return recyclable bottles and cans from our apartment building, and then donate the funds to local charities. The service used to be good, until it wasn't.I've had a pickup order processed and posted for 22.20 since the 12th of October I cannot receive because they don't pay out under 25$, and I have had a second order worth an estimated $28.00 sitting at scheduled" status since they picked it up November 21st.I have called 4 times

Large place with lots of parking. Friendly staff. I enjoy coming to this place and appreciate that they maintain and keep the place clean. Usually not busy.

This use to be a good place, but not anymore...The staff has changed at this recycling plant.And, is now, very rude and unfriendly. I would have given no stars but there's no option to do so.****************************This is a reply after your feed back:Thank you for the reply and a course of action on your behalf.But it is less likely we will be back to this recycling depot again after been threatened to be band from coming to this recycling depot because we left a bag of plastic bags by the can wirh a sign only for plastics". And the staff forced us to take this bag back and took a picture of our vehicle plate.We don't feel like come back to this place again. There is a lot of other bottle depots in Richmond which will appreciate our business."

Easily the best return it recycling depot I've been to so far. They refund pretty much everything you bring them at full price. Never once have I felt I've been ripped off here which is more than I can say about other places.The staff is always nice and helpful and very spacey and easy to access. Never once have I had any issues here.

I went there for CAN/plastic bottle return. Previously, they will told me how many baskets have been used (24pcs each) to confirm how many pcs for return.Yesterday, I went there and returned more than 5 hundreds. The guy don’t tell me how many I returned and only gave me the receipt. As my hand was dirty, I haven’t check and went to wash my hand. After that, I found 3 baskets should be miscounted and everything have took away. So, I can’t do any complain.So, I write this review to let everyone know that you need to tell the guy how many you have (approximately) to prevent confusion!Anyway, the service there is good!Feb 15. I update to 4 stars as to Thank You for your response.The date was Feb.14 5:15pm. U can saw that I have used 23 baskets on the picture attached and the receipt show 454.No matter the result is what. Thank you for your reply. If any refund happen, pls denote for charity.

This place is not good anymore. Now in 2023, it seems it's under new management. Got ripped off twice in 1 day (April 16). They refused to replace their clear bags I brought in with empties, and miscalculated the return. Started a big argument about having to pay for bags every time. I have brought thousands of dollars worth of empties here in the last 10 years, always carefully counted and separated, and always had the clear bags exchanged for free (bring in 5 full, and get 5 back empty)... I guess that is no more. And because of the unfriendly attitude, I will no longer go to this recycle place on Vulcan. They do not respond to emails, and the phone number is long distance, 2 blocks away. Scammers.

Just parkGrab cart and basketOrganize and categorizeThey will do the countScan the voucherWash handsThat is itVery easy