Bell

Great service! A new phone was delivered from another store in the time it took Rogers to finally let me go! Ha.They did an excellent job of handling a complex service change...while still training 2 new fantastic service reps. Koodos...pun intended...to the whole team!

Associate was very helpful!! He was a new employee and was very patient as he set up my new phone- Sim card, etc.

sud to lucas the clip king

Had the most pleasant experience today at this Bell store. Kate and her fellow employee went above the required service to help us get the right phone and set it all up for us. Including a quick follow up…our mistake not theirs…..but they helped get it fixed anyway. Thanks again guys….we will be doing all of our phone shopping here.

Great experience, very knowledgeable and helpful, definitely recommend this business

My husband and I were looking to trade in our old phones and get new ones. Keira Wilbee was the sales person we dealt with. She was very personable and knowledgeable and got us in and out of there in a half an hour. We had some laughs with her and we would definitely go back if we knew she was working. Thanks Keira the 5 stars are for you.

My husband and I went to the Bell store in Woodstock this morning. . We dealt with Debbie. She was very efficient and answered any questions that we asked of her in regards to phones and the cellular plan that we were interested in.Our experience with Bell was very pleasant.

very nice to deal with people than say and know what they are doing. With expert display and responses. all responses and requests. were handled. in a. 10+ attitude and professionalism

Had the worst experience at bell Woodstock today. First the representatives dont listen, give wrong information or are confused themselves and then customer care also wasnt much helpful.Worst possible service I have recieved till date. The representatives at the store were least interested in helping or listening what we asked for. Once I explained what we were looking for they confirmed that additional charges on our existing bill will be $20 per month, I confirmed twice that the services needed to be added to existing plan and not a separate plan, they assured me that thats what they have done. When I returned home, in the evening I checked my account and its an additional charge of $140 not $20 per month.It was late, so I Called customer care, who then kept transferring me from one department to another asking me same question again and again and were not helpful at all. The last call transfer I had, i was fed up and asked the lady(finally a person who listened) to just cancel the new purchase altogether and she tried doing it but all other departments were closed. Now I will be calling bell again and hoping that I dont get charged for something I havent even used and was wrongfully added to my account saying its on existing plan.

The customer service rep was very knowledgeable and answered all my questions. He was also training and spent the time needed to help new employee.