SaskTel Store

Guys... The customer service is not great. It's something that I think definitely needs to be worked on. Just because you are crown cooperation shouldn't mean you compromise in this area. But you know what I don't expect it to be with a company making millions of dollars it just doesn't matter. I'll use your services but that's about it.

Get the run around. Made us wait almost 3 weeks for them to call us and tell us to wait another week. Telling me they paid me my 350 and didn't Wana show any proof, and showed them my proof. They said they'd run a acquire only to tell me that they paid my cell bill. Witch ain't even under my name so u tell me how. I try to complain and I get the run around get sent to another person to hear the same thing. So I give up on you guys.

Loud space and clerks are behind plexiglass talking into their navels. You can tell its government owned. No customer service and the clerk had a very 'could care less' attitude. Others seemed to be good. They basically woke mine up.

I have brain damage and went in cause i was very confused about what was being done to my pre-paid. The 2 ladies that serve me were very good people who took away my bad day and gave me a good day.Thank you very much Ladies

Staff is usually pretty good, but when they have their busy moments I usually turn around and head straight back out because I know the wait times to even just pay a bill can be way too lengthy.I would highly suggest this store really consider expanding their hours as I know this plays a huge part of the problem. It should be treated more like a busy retail store instead of maintaining office hours. This would be highly helpful. It would reduce the crunch of folks who need to physically visit the store into the limitation of hours currently available.Even hours going from 8AM until 8PM from Mondays to Saturdays would really help the customers out. There would be less waiting time that frustrates customers and even less pressure on the staff as they do notice those irritation levels rise for every extended minute a person has to wait.

I always get hung up on when phoning into the store. I'll be stuck in the roster and once they do pick up, no Hi" just hangs up. So I get stuck phoning 3 times before they do answer. The customer service is alright depending on who you get. Some are great while others are not."

Considering changing providers after being loyal customers for 15 years.Was exceptionally dissatisfied with todays experience at this Yorkton location.Really disappointing.**EDIT**Manager at this store handled our complaint in an efficient and timely manner.Appreciated!

Joke - My 10 Months Samsung note 10 screen went half black - Despite it was still under guarantee they charged me 450 + Dollars because of unrelated scratch on the screen .What is really worse is : It is almost 2 months and my phone is not back yet .I wish I left it to Maani phone repair they said 400 dollars and I get my phone back in 2 days .2 months and my phone is not back yet is COMPLETLY UNACCECPTABLE

I don’t think I need to say much besides Sasktel is a big money grab. Tis why I’m leaving to bell. I can get the same plan with more data for the same price. AND they won’t overcharge me or charge me double and then say they didn’t. Way nicer and informative over there to, and I’m not even a customer yet.

Would love to thank the staff for all there patience and friendliness. Its not easy getting out with a baby but they were kind and patient when I had my hands full. Yes covid complicates things but overall they still gave a comfy welcoming atmosphere.