Waterloo Region Nurse Practitioner Led Clinic

Sheryl is an incredible nurse practitioner. She genuinely cares for and listens to her patients. She takes time to explain things, answer all of your questions and never makes you feel rushed.I give her my highest recommendation.

Sheryl is a great NP and has helped me so much over the past couple years. Would recommend her and this clinic to anyone.

Sheryl is the best! My wife and son see Sheryl and she's great. If Sheryl is not available, the other NPs are able to fill in nicely. We had also seen Katherine here in the past, who was also excellent.

Wouldn’t recommend using them if you have a neurodivergent family. There are much better practitioners and clinics in the region with better bedside manner.

I don't understand why the Google reviews are so low because I absolutely LOVE this clinic. My NP is fantastic. She is always so empathetic and warm towards me and really takes the time to listen and answer all my questions. I never feel rushed and they are always able to get me in; sometimes even on short notice when needed. They see my young daughter as well and she loves going and seeing the sweet and caring nurse Colleen. Honestly I could not recommend this clinic enough. The staff are truly amazing and I am very happy to be a patient here.

the Breslau location is amazingMy np is very empathetic and kindAppointments never feel rushed

Too many things to be disappointed by. The main bad thing is just feeling like they don't care about you or your children. Like many family doctors here, they're just there to collect a paycheck. They promote so much same day appointments" but when my wife called about having a potential miscarriage and was simply looking for an ultrasound requisition

I have never felt this supported for my overall well-being. My appointments are never rushed, I'm listened to, and I am asked for input on my treatment plans. They don't just prescribe drugs, but also work with other ways to help relieve symptoms. I think I will always want an NP instead of a GP.

Although the nurses are all good at this clinic…good luck ever getting the clinic to answer a phone much less get an appointment in a timely manner even when a patient is nearing the end of their lives. The receptionists are likely the biggest part of the problem not having the ability to determine when a patient needs immediate help and also misplacing documents . More training needed there or new receptionists that know what they are doing. They have obviously taken on too many patients when they never pick up a phone and the only message you can leave is to cancel an appointment. People are suffering because of this almost non existent health care. They will tell you they can do home visits also but good luck getting one in a hurry. Too late for us…my mother has passed.