Mr. Plumber

Unfortunately I did not have the best experience and would not recommend using Mr. Plumber.I had told the front desk that we were looking at purchasing a building and needed an inspection on the furnaces to see if they would need to be replaced in the future. I had told them to spend minimal time as I was unsure we were buying the building and just doing our due diligence. Mr Plumber ended up servicing all of the units and sent me a bill for around $900 dollars. When I told them that is not what we agreed on they denied it and told me I needed to pay the bill as is. Essentially because of this mis communication we ended up servicing someone else's furnaces and I had to front the bill. I would not recommend using them.

Excellent customer service! Great experience all around. Prompt response to calls and appointments always followed through.Very happy with the services I’ve received from Mr. Plumber. Thank you!!

Furnace quit when it was minus 39. They came and found the problem, they were here for 15 mins and charged for a full hour, then looked at the bill and they charged for use of tools. Which was an impact to take 4 small bolts out, that charge was 60 dollars (so 15 dollars a bolt). Then they would not order the new part till they received full payment of the service they haven't even completed yet. And now waiting on them and expecting another 100 and some $ bill to do another 10 mins of work. My suggestion is to go with someone else if your able to

Really bad plumber showed up for an unrelated call. Decided to replace the pipes under the sink just because the sink was clogged. Did not even provide a ball park estimate for the work. Started cutting the pipes and replaced everything. Slapped with a huge bill for something I could of fixed myself. Very bad service following up with the clerical staff.

Called because of a problem with the kitchen sink. There was no wait time they were here in about a half hour of calling, the staff where very friendly and cleaned up the work area when done. Will definitely use them again.

Very prompt when scheduling a furnace maintenance in October. Replaced fan belt on furnace. A little more than a month later the furnace was making a loud banging noise - upon investigation the belt was loose and was slightly tightened, but was advised by the individual who looked at it - that the bearing worn. The worn bearing was not noted by Mr. plumber- so we could schedule another repair before winter set in, to replace the part needed. Contacted them to replace bearing but manager/owner won’t return our calls-no follow up- just left us high & dry. Mr Plumber is not the outfit you call for something as important as your furnace. The charge was hefty because one pays for mileage as well. So you expect them to do a reasonably good job!!

After being ghosted by a different company who promised me they'd show two days ago... these guys showed up and got er done first thing in the morning. Toilet was removed to get a good augering in, blockage was removed, then they put the toilet back on properly with no leaks or mess. Quick and easy, not too badly priced either.

I called Mr. Plumber to install a toilet. The person who came was rude. He installed the wrong sized toilet for our space, so that the tank cannot be taken off the top to fix it. Mr. Plumber did nothing to come back and rectify the situation. I will never use Mr. Plumber again. Incompetent poor service. I would like to tell everyone not to ever use Mr. Plumber as you get rude bad incompetent service.

They take over a week to come out leaving you with no heat. And after 3 visits over the course of 2 weeks I still have no heat. They either installed a faulty part or installed it wrong either way the next 2 visits should have been free. They billed us for the faulty part and for a new part that did not work and labour on both visits. The 3rd visit they came and put the faulty part back in from the first visit and it failed 2 days later leaving us with no heat. When I called back they didn't care it was Friday and they would get in touch with us Monday. They never did. I can not recommend this company because after 2 weeks and 500 dollars my house is still cold and they don't care.

I had them install a gas heater in my livingroom. Rather than cut a hole in the wall between the studs they cut through a stud Then rather than cut a round hole the size of the pipe they cut a square hole the size of the plate that's supposed to fit around the chimney pipe that exited through the wall.I was left with a wall to repair , to mud over all the drywall screws that had poked through as a result of their cutting through the stud , and I also had to patch and mud the oversized hole in the wall that the square plate was supposed to cover. Then the wall had to be repainted.I spoke to the owner and explained the damage and poor job his employees did at my home. His response was My guys are plumbers not carpenters"Mr.Plumber should never have taken on the job in the first place. I don't recommend them for any job. The attitude of the business owner is very poor."