Bonnyville Dodge Chrysler Jeep Ram

The absolute worst service my family has ever experienced. Corey, Darcy and Jody conveniently being “unavailable” all the time and even one of them laughing at my sister when she called for help. Great service. If you’re going to buy a vehicle from them, you might as well drive 20 more minutes to cold lake, because they’re actually helpful.They also passed a car through inspection when it should not have.

It was an amazing experience with the Bonnyville Dodge staff, special mention to Cory, Jade, Jody, and Rhody. From the start of the process until I picked up my new ride the customer service is very good. Again thank you guys, keep up the good work and continue on to win more satisfied customers.

I was very impressed with the service that Travis gave me. Although, unfortunately I had to walk away from the deal, Travis’ service blew me away! It’s hard to find good customer service nowadays, but he wouldn’t leave the dealership until all my questions and requests were answered/fulfilled. Even from the financing department with Jodi, she made everything very simple! And the car I was planning on buying (I was fine with the tire tread) - but this dealership even replaced the tires simply because the manager didn’t like the amount of tread on them - without charging me extra! They went above and beyond - 5 stars!

Thanks for excellent customer service. I had work done on my truck in November that was guaranteed. I ran into problems and Bonnyville Chrysler respected their warranty, showed great integrity, and fixed the problem no charge. That is what good looks like. ...

Thank you Rohdy, Jodi and Amanda for such an awesome buying experience :)The Jeep is perfect for me, and with your help it was a very smooth transition from my truck.Thank you also to Brad in Service for going through the service schedule I need to follow.A super friendly, wonderful team!!!

Brought in a Jeep Patriot with an engine problem for my daughter as her engine was making a horrible noise. After 2 months of fooling around it was determined engine needed replaced which was covered under warranty! They charged 8 hours to diagnose the problem which should take 2 to 3 hours. Then they want to charge 25 hours to swap engine out which should take 12 to 13 hours ANYWHERE ELSE. Below is a comments from someone I have dealt with for 35 years but unfortunately the vehicle broke down in Bonnyville instead of Edmonton. See below comments from a RESPECTED shop:Are they saying it took 8 hours to diagnose the problem? (140 per hour which is standard) That seem ridiculous.Their Labour is at 25 hours at 140 per hour for the engine swap, its only a 13-14 hour job?Personally with the extended warranty I would think you should be only paying the 90 deductible, a reasonable diagnosis like 2 or 3 hours.The warranty should cover the rest.

Website was awesome, had all of the information I needed to make an informed decision. Once I decided to contact them there was no pressure or call backs. I was able to make my decision on my terms. Well worth the drive to Bonnyville. When I arrived everything was ready for signatures & they patiently showed all the awesome features of my new truck

DONT BUT ANY PREOWNED VEHICLES FROM BONNYVILLE DODGE.If your looking for a vehicle and can't afford new definitely do not get a pre-owned one from Bonnyville Chrysler, they will claim the vehicle is good to go and get you to get the extended warranty which will not cover anything. The pre-owned vehicle we purchased from them we were told was gone through and had no issues yet we haven't even had the vehicle for 2 years and have already put over 2k into it and now it needs another 9k put in. The truck has only been highway driven to and from work and now is needing lifters, cam and manifold replaced.

Very fair and honest dealers. Rhody was good as well as the finance manager. Car got delivered to my door with a full tank of gas and they drove it 5 hours to bring it to me. If I had bought this vehicle in Brooks they would have shafted me out of 5000 dollars. I highly recommend dealing with this group of people. Fair and honest. No surprises when the car arrived rhody pointed out all the flaws which were few and sent me a detailed video

Rohdy was great. This was my first time buying a car, I had done a lot of research and he was able to help me with any questions. I never felt pressured into a sale or any upgrades. Very knowledgeable about their stock and showed me how to use all the different features. Very happy with my experience and my new car. Great staff over all.