Linen Chest
310 Reviews
- Wednesday9:30 AM–8:30 PM
- Thursday9:30 AM–8:30 PM
- Friday9:30 AM–8:30 PM
- Saturday9 AM–8 PM
- Sunday9:30 AM–6 PM
- Monday9:30 AM–8:30 PM
- Tuesday9:30 AM–8:30 PM
About the Business
Linen Chest | Your Bedding, Home Decor, Kitchen & Bath Store | For bedding, dinnerware, home decor, gifts registry items and more, visit Linen Chest Canada; your number one store for all home essentials!
Contacts
Website
Call Us
+16137219991
2685 Iris St, Ottawa, ON K2C 3S4
Hours
- Wednesday9:30 AM–8:30 PM
- Thursday9:30 AM–8:30 PM
- Friday9:30 AM–8:30 PM
- Saturday9 AM–8 PM
- Sunday9:30 AM–6 PM
- Monday9:30 AM–8:30 PM
- Tuesday9:30 AM–8:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Barry Wellar
23.10.2023
Linen Chest
This (male) shopper likes to fire into and out of stores, but that changed with a recent trip to the Linen Chest in Pinecrest Mall, so I am giving credit where credit is due. The aisles are wide, displays are colourful, layout is excellent, and complimentary coffee is top-notch, but this is the best part: each of price, service, and quality gets 10/10, which is the first such rating I have given any establishment. I am still smiling about the experience, good times. Thank you, Janice and team.
Gulay West
14.10.2023
Linen Chest
Thank you, Linen Chest and Rafael in particular!The store is incredibly clean and offers a wide choice of goods. Rafael, the cashier, was incredibly courteous, welcoming, and helpful on top of everything else. He is obviously skilled at what he is doing. He is a really fortunate addition to The Linen Chest.
Chris Harrington
01.10.2023
Linen Chest
Staff quite helpful and friendly, however the Shelves seem quite disorganized. Fitted sheets mixed with flat sheets, sizes hard to make out without reading glasses.3 people on the floor, 1 cashier who called for help twice with a line up and a customer returning a dozen items. When help finally showed up, they really didn't look like they wanted to be there , let alone deal with customers.
nahid roboubi
05.09.2023
Linen Chest
Good quality products and great customer service! Thanks to Nelufar, Bev and Luc for helping me to fit the patio set I bought in my car! An amazing team at the Linen Chest, Iris Ave. Ottawa.
Shanna-Kay Russell
30.08.2023
Linen Chest
Tried calling this location on 3 separate occasions, the first time someone whom I believe to be the manager answered the phone, did not place me on hold but instead had me sit on the line while she spoke to two other people regarding an employee’s staffing availability, after 3 minutes or so (I stayed on the line expecting her to ask me to hold or something of the sort) however she instead hung up on me. I called back shortly after only to have the same experience. On my third attempt someone else answered put me on hold for about 10 minutes. Personally I wouldn’t appreciate my manager being on the phone with a customer while discussing my employee status over the phone, this was incredibly rude and unprofessional.
Grace C
10.08.2023
Linen Chest
Terrible customer service. I enquired online regarding price match guarantee and received an email response from Linen Chest that stated that I have 1 year to claim price match when competitors price is lower and to take pictures at the competitors store and go to a Linen Chest store and show pictures for price match. When I went to the Ottawa store an employee did not even ask to see the email and made some unreasonable excuses for not making good of the price match guarantee. Very disappointed as I would have saved myself an 1.5 hours drive to be told off.
Marjorie Wellar
07.08.2023
Linen Chest
My husband has already written a review but I wanted to mention another aspect. Recently we went back to Linen Chest with a complicated exchange problem. It took some time but a more than generous solution was found. Manager Janice and her staff were great, very kind and patient. We walked out of there satisfied and happy about the experience. It's a lovely store and it's nice to shop at a Canadian-owned store, which is becoming a rare experience these days.
1717Dee
25.07.2023
Linen Chest
I briefly worked at the Iris location and had a very positive experience. Janice, Store Manager was wonderful -supportive, understanding, and knowledgeable.The Sales Associates were incredibly helpful during my training and very welcoming.
Ydmf 222
19.07.2023
Linen Chest
Jen is great! Was for an espresso machine. The selection and displays of machines in this store is very good. The store has nice displays, is roomy to navigate and organized They are able to demonstrate their functionality of he coffee machines as they are all powered and ready to go. Jen was super friendly and helpful in helping me with my decision. She has great product knowledge and a good personality.
Jia Junaid
16.07.2023
Linen Chest
What an AMAZING experience this store is!!! A VERY SPECIAL shout-out to Terry who was the best salesperson and delivered such an exceptional customer experience spanning a full two hours to my mom and I as we shopped for my bridal linens, towels, and accessories. His patience, sense of humour, sense of style and dedication was equivalent to none other. I will always look back at my experience leading to my wedding and feel blessed that this awesome and kind hearted man was a part of my journey leading to the big day. If I could give a 100 stars even those would be too few for the out of this world experience of this store and Terry.
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2685 Iris St, Ottawa, ON K2C 3S4
Linen Chest