Gary's Automotive

THE BEST CUSTOMER SERVICE I have ever had!!! I have never experienced customer service quite like this before. After my brakes failed, I called the first number I found and spoke to Austin who told me he would take my car immediately. He then put in place a rental car for me before my arrival (which I ended up not needing) and gave me an entire price range option based on my budget and on what was needed to be done in the most efficient way possible. They were able to complete everything that was needed by 5pm that same day and hundreds of dollars under what I had expected to pay. The absolute BEST part was that they cleaned the interior of my very messy car!!!!! I left in tears because of the gratitude I felt towards everyone at this auto shop. Austin was amazing. As an added bonus, it was also the cleanest, most organized mechanic shop I’ve ever been in in my 25 years of driving. This is BY FAR THE BEST MECHANIC in Oakville, if not Ontario! It’s worth the drive to receive this level of service! Thank you SO much Austin and staff at Gary’s Automotive….I’ll see you in October!

Simply the best! Even 5 stars doesn't seem adequate. My first ever Google Review was for Gary's Auto around 10 years ago and I feel it's time for an update. During that first interaction, Austin asked me what my goals were with my 2009 Honda Accord. I told him I wanted it to be running for when my then 6 year old daughter got her driver's license. Well, 10 years and close to 300,000 kms later, my now 16 year old is driving the Accord and it's running better than ever. It literally drives and rides like a brand new car and I know I owe it to Gary and Austin. Quite simply, they are the best. I'll admit that I am a very particular person; I like things done the right way, and these guys exceed my expectations every time. I actually enjoy going to the shop. It's meticulously clean, well run, and there's always some great back and forth banter. Who thought bringing a car to a mechanic could be this kind of experience? As I told Austin the other day, I'm a customer for life"."

Alright Folks. I have been coming here for automotive service since 2013. So no “ schilling” going on here people.I will be quite succinct and frank here by attesting to the fact that the whole team here is the most honest and dependable independent automotive service shop out there.I mean they are “ Salt of the Earth “ good and trustworthy. Reviewers like to highlight the negatives which is their right to do so. However, the context is usually missing as emotions are always thrown into the review.Let me highlight a positive. The check engine light on my fathers car lit up several years ago.I drove it gingerly down to Gary’s to diagnose.Austin came out with his OBDI ( On board Diagnostic ) and discovered that my dad forgot to completely seal the gas ⛽️ cap after filling up at ESSO…. Ye gads !!!Austin cleared the code and said have a nice day …. Wait … no charge for his time and such ???? What is the deal here ???Well, the fact is simple in that Gary’s didn’t feel that this service warranted a charge. I was like wow…. To see and bear witness to such open honesty and ethics in the auto repair industry ( and we all know and/ or experienced the horror stories … and these stories are true) is beyond refreshing.Meeting the team at Gary’s restores your faith in humanity. In that someone truly believes in a fair charge for a honest repair. All in all, they are even APA ( Automotive Protection Agency ) approved. And that is no easy feat I can assure you all.This a grand slam home run into the upper bleachers !!!We all deserve to be treated fairly, honestly and ethically. And you will here ….

I contacted Austin at Gary's Automotive on Michelin's recommendation for a tire warranty claim on my BB8.5 A4. I was met with prompt and professional customer service. They were able to execute the acquisition of parts and conduct the repair with precision. From email contact to invoicing, I have not dealt with another shop that operates at this level. I would recommend Gary's Automotive to anyone. If I could give 6 stars I would. Thank you Austin for your continued support.

It's my first time to Gary's automotive. Austin is the best. He fixed my jeep in minimal time and with a very short notice. He is very knowledgeable and honest. He gives me a very reasonable estimate. Thanks guys. For your great service.

I have been going to Gary's for several years now. Gary, Austin and there team are the best at what they do. Always Honest, great work, at a fair price. They are the best around.

Gary, Austin, and the crew are simply the best. Everything about the experience is top notch. The guys are down-to-earth and genuinely like what they do - putting their amazing talents to good use. Maybe it's just me, but I honestly feel that my car drives better as soon as they've serviced it. Can't recommend highly enough.

Since December 2021, Our team has been going to Gary’s for all our maintenance needs. We drive a Subaru Forester and Mazda Miata and every time Austin has been competitive and detailed on his quotes (beats the dealers) on time with his scheduling and the quality of service is top.Highly recommended for anyone looking for a quality mechanic in Oakville.

I'm in love! I can't believe I have only just discovered Garys Automotive! Today my check engine light was on, and there was some concern about the drivability of the car, Auston had me come in, ran some diagnostics, topped up my oil and gave me a plan. He did this all last minute on a hot Friday just before they closed! Very grateful for such incredible customer service.

This is my second time reviewing Gary’s. I’ve been taking my van to them for the past almost 5 years. Currently I’m out of town and have had to take my van in to mechanics I’m not familiar with and Austin has been available to answer my questions and give advice - even though he’s not getting money for these repairs. Austin even recommended that I might be able to do a repair myself recently - and I did, saving several hundred dollars. You get what you pay for and with Gary’s and Austin you get quality and peace of mind knowing that your vehicle is getting the best service out there. They are honest and super nice, too.