Expert Hearing Solutions

The staff here are very professional and really helpful. I had a hearing test and they were happy to tell me afterwards that I didn't need any of their other services. In watching them serve others and they were so kind with their handling of them.

I had my hearing tested first at Costco. Hearing aids were recommended, instead of purchasing immediately, I went home to do research. The hearing aid world is bewildering at first, the more I learned, the more I came to believe that my hearing aids should be more than just a dollar and cents decision at a place that sold pickles by the barrel. Expert Hearing Solutions was a local company with branches throughout the provinces I expect to find myself in.I booked a second test at Expert Hearing and came away convinced I was staying with Kathryn at the Hwy 33 location. I got a two week trial with one model of hearing aid and a second one week trial with the model I eventually purchased.It was a very pleasant experience, my service was exceptional, appointments were easy to get and the trials were very instructive. I am completely at peace with not going the big box route, choosing instead to consider hearing aids a true personal medical device which deserved professional care and attention. Kathryn put me at ease, answered all my questions and was professional and friendly at all times.This is not meant to condemn Costco, their hearing department or customers who choose Costco for hearing aids. I choose the superior treatment I received from Expert Hearing Solutions in general and Kathryn at this location in particular. I am a completely satisfied customer who has confidence in the product I purchased.

Being such a young age I was awfully nervous of going in for a hearing exam, as hearing usually isn't something someone in their 20s should have to be worried about. Instantly all of my worries were put to rest the moment I entered the building.I was greeted by Samantha at the front desk who was such a pleasure to deal with, I had to fill in a few forms with information as she asked about my day and interests. A genuine and wonderful experience. As soon as I was done she took my papers and I expected to wait 30 odd minutes as I do at every other clinic I go to.Within a few minutes Kathryn was already out in the main room to pull me away to start the tests. I explained to her all of my issues and the worries I had, and Kathryn talked to me for a few minutes about what these issues could mean and so on. Once the actual tests began, I was explained in thorough detail all the things we would be testing and what she would be looking for. It was an amazing ease on the mind and such an enjoyable experience.What took an 45 minutes felt as if I was only away for 10 minutes, the professionalism and amazing experience on both Samantha and Kathryn made for such an enjoyable encounter. I know where I will be going for all future tests and concerns I have with my hearing.

Not too happy initially. However through my fault lost right one.Also mismanaged the use of the remote.Reported problem to Samantha(very nice and efficient ) ,sheOrdered replacements. New young lady gave another hearingtest and adjusted both sides. Although cost $ 400 for replacements,excellent and friendly service. A1. Give Samantha kiss on the cheek forme. Regards,Garnet Kolesaroung

Highly recommend. A biy pricey but she is extremely professional and skilled with anything ear related. Still laid back atmosphere (for those stressed) and with great communication.

Katherine and Samantha are a fantastic team, so rewarding to go there and feel so welcome, they are up to date with all the latest innovations and very informative, I will continue to go see them no matter how far I have to drive!!

First off, Kathryn Kirkpatrick, the RHIP is beyond amazing. The ladies are friendly, helpful and personable. I drive almost two hours specifically to go to the first Expert Hearing business I went to four years ago. Kathryn has been so helpful through the process of student loan application letters I need for school for extra hearing devices offered to getting me comfortable with new hearing aides. Amazing place! Highly recommend to anyone!!!!

Without hesitation I would recommend Expert Hearing Rutland.Both Samantha (receptionist) and Kathryn (Hearing Professional) are not only friendly and competent, but they both made me feel like they actually cared and wanted to help me with my hearing issues. They succeeded. 'Sound' advice without any sales pressure with equally satisfactory post-sale follow-up. I look forward to any future treatment and care.

They are very professional and treat you with respect! Very patient and thorough in explaining what is happening and why they are doing it. Also take the time to explain the benefits of each of the hearing aids that would work best for you. A very enjoyable experience. Cheers