The UPS Store

I went to this location as a last resort (nervously), I had looked at the reviews. People weren't lying.

I had to do an international shipment of 5 boxes, and had a great experience at this UPS store. Raymond provided excellent service - he helped seal the boxes, was prompt with the pickup and did an efficient and thorough job of the paperwork. He also had more knowledge about the customs documentation that international shipments need , as compared to most shipping stores I have come across. The prices were extremely reasonable as well. I highly recommend this UPS store

I do tons of business internationally and have never had a single issue with a shipping company in my life (besides the usual delays etc).He lied and said I was disrespectful when I wasn’t. He barred me from using this ups access point. He is a racist and I saw him being rude to the elderly. That is the only explanation. UPS please take your name off this despicable and sad excuse as a franchisee. search other reviews online if you question this review. And for some reason, the owner Raymond has always brushed it off as if there are no issues whatsoever... so sad that your store has lost the trust of many! Shame on you!

In and out drop off with my label. No issues. Saw some ups mail boxes on one side and UPS delivery guys coming in and out. There was plexi glass on the counter for covid protocols. Nothing out of the ordinary but I had a prepaid label and only dropped off.

The most awful service. Yikes. Clerk was so dismissive, unprofessional, and rude. Male, didn’t catch his name.

High quality service: clear communication, responsible and accommodating. Provided the ability to hold a package for an individual without a mailbox, which many other UPS stores were unwilling to do.

If I could give 0 stars, I would. I’ve had shocking experiences with Scott Dion at this store. I was perfectly pleasant with him when I came to pick up a letter, and he was inexplicably rude and hostile. I called him out on this and I left. Then just yesterday, I had a package that was to be redirected to this location. Scott Dion rejected it and sent it back to the sender, marking it as a “recipient unknown.” I called the store to inquire and he said my package was rejected Bec I’ve been “banned from the store.” Apparently, he’s upset that I called him out on his rudeness the day I came to retrieve my letter. Ive never experienced this level of immaturity from an employee, anywhere, let alone from a postal clerk. I’m pretty sure you can’t just reject parcels Bec you “don’t like the recipient.” I would steer clear of this UPS location at all costs. I will be filing a complaint with corporate, as well, considering that this isn’t the first time Scott Dion has been rude to customers for no reason. I would like to point out that the owner, Raymond, was kind and polite when I interacted with him.

I was so glad I chose this UPS store! I had a gift I'd like to send to the US and was pleasantly surprised by the exceptional service.Scott who was running the store boxed and taped up my gift securely, explained my shipping options, and got me a better shipping rate than what I found online for both UPS and FedEx.I am definitely going back to this store next time I have a package to send.

Service is good. Was a bit of wait because of the line up and also only one person working behind the counter.It also serves as a small business centre, so can come here for photo copies and more. Place is clean and well kept.