Bevan Village

Great staff, great location!

My grandmother has been in care here at Bevan Village for over a year now, and i love how happy she is making friends and ultimately coming more out of her shell.Thank you to the great staff!

On January 1, 1996, I received a phone call from a sobbing nurse that my father had fallen out of the second floor of Bevan Lodge. He had been laying on the pavement in the freezing rain for an undetermined length of time. This excellent nurse held his hand as he was taken to the ambulance and the Abbotsford Hospital. Afflicted with Alzheimer's, he had been at Bevan Lodge for nine days. A decorated Allied veteran, retired university of Victoria professor, researcher, father and grandfather, he had tried to escape to go home. Although he was wearing a monitor--of which much was made during the initial interviews--it did not work on the second floor. An elderly lady informed me (when I went to retrieve my father's few possessions) that they did not have enough staff on at the time. Nurses were overwhelmed with administering meds and food. Management had told my family not to visit Papa during the Christmas hiatus because he needed time to adjust." We did not visit and we have to live with that for the rest of our lives. Never have anyone block you from your loved one. They are taking care of their own needs--not yours. Alzheimer's is enough of a brutal emotional minefield for family without these kind of high handed

The staff at the Bevan Village are truly impeccable. They truly go above and beyond for their patients. I know that my loved ones will always be cared for.

I just spent a month visiting my dad everyday at Bevan Village, he appears to be well cared for, has made some good friends with other residents, and staff by all appearances treat him and visitors very well. Nurses are pleasant and gentle, some even going out of their way to warmly greet him on his way in or out.The programs (Remembrance Day Ceremonies, bingo, movies) are engaging and fun, the meals, although obviously 'institutional', seem ok. Friends and family are able to visit and eat with residents in a private dining area for a small cost ($8.00 I think).The young staff who manage the front door were exceptional and always welcoming, and super patient. My brief experience with staff at the reception desk was also positive, although one got a little testy about the 1st floor washroom on one occasion.The Trillium website could be a little less impersonal, the only contact options being a phone number or online form that is only focused on inquiries about their facilities, as opposed to opening it up to a broader scope of communications and complaints.

My father has had dementia for a few a few months now and I decided it was time to find him a home. We looked around the Vancouver area but decided to go to Abbotsford and Bevan Village. I have been so pleased with the staff and service at Bevan Village. It's great knowing my father is in good hands.

My grandmother is here. They take great care of her. She is 95.

Such an amazing place with an amazing staff! So very pleased with how my grandparents were treated here,!!