E-Z Car Rental

Worst car rental ever. Scammers liers they quote you for something and charge you for new things later. My original quote was $43 and somehow I ended up paying $90.Please find better alternative option if you want to be happy at end you vacation!They also gave me an accident car that had many dents and the screen did not work, the tank was half full too! Good thing that I noticed and after two times going back and forth with the front desk (worst customer service too) they decided to change the car to a cheaper very basic car. Long story short, I accepted it because I wasted an hour in their office and did not want to ruin my vacation.Avoid this company if you can, take pictures and notes of everything if you can't and always ask what are the charges for!

THESE ARE THIEVES!!!They made you buy the so-called comprehensive insurance when I rented a car from them. Upon return of the car, they “found” a mark on the underside of the bumper. They said the comprehensive insurance was not meant to cover that. Then they said you can file the claim to VISA. They demanded a $800 deposit for the damage. They promised to refund the $800 as soon as we gave them the claim number from VISA. Now we gave them the claim number more than 6 weeks ago. When we called for the refund, they further asked us to claim it back from VISA and refused to return the deposit. I think when happened was: (1) there was NEVER any comprehensive insurance – they just pocketed the premium without doing anything (2) they always could “find” some scratch in the inconspicuous areas of the car (3) They make you pay for the damage knowing you have a flight to catch, so they are double-dipping both the insurance premium and the damage (4) They promise to refund the deposit but never intended to keep that promise.This could be a case of criminal fraud. I will certainly report to the police if I live in Toronto. I live 400 miles away in Vancouver with very little option.They operate under several names: Fox rent a car, E-Z rent a car, GHT Cars – thieves just the same.

The absolute worst rental car company. It doesn't deserve even 1 star! Hidden fees, they can't explain. Over charged and they refuse to refund the money. They make up the invoice after the fact so it matches what they've taken out of your account. I had a car for a day and a half and dropped it off early and was charged for dropping it early even though they were open!!!I could've gotten a cheaper car onsite at the airport. Run away from this company. They steal your money! Rude, ignorant people to deal with!

Scam all tires bald they make you buy the replacement even though it was wobbly when we picked it up.

Just don't. We picked it up and it had no gas and a lot of scratches, paint chips and dents. They hid from us the fact that we had a 200km/day limit until the last minute. We were told to take pictures of any damage before we left the lot only to be told when we returned the car that we were supposed to fill out an inspection sheet. We got charged for smoking in the car when we didn't plus a late fee when we had tried calling multiple times to extend. Our $104 original price went up to $384 by the end. I absolutely do not recommend. Go anywhere else and make sure you read the reviews before you rent anywhere

Beware of scammers here. the worst in town omg! I don’t know how they are still in business God!!Their cars the so dirty. I wish I could give them zero stars.

Never rent from this company.we arrived and they told us that we needed proof of car insurance. We showed them. It wasn’t enough. They were the going to charge us an additional 42.00 per day to rent the vehicle. Nothing in the agreement shows that. Anywhere.Terrible service. The counter staff are without any Customer service skills.I recommend you look elsewhere.

The worst in Toronto! They are a total scamThey keep getting money from my account saying extra charge tax, fees this and that.

Complete trash. This place is owned and operated under Economy Rent-A-Car and they're known for pulling shady business tactics on their out-of-town customers. They offered a shuttle ride from the airport in a broken down van with two puke buckets asking for tips. And also didn't offer a shuttle ride back to the airport (of course).Worse of all, we sustained a very minor chip on the windshield, and the owner threatened us and charged us over $1600 on the spot claiming the entire windshield at to be replaced. Such a minor chip are usually only 20$ to replace. If the owner threatens you to pay for damages on the spot, WALK AWAY. DO NOT PAY ANYTHING. We made that mistake and now we have no right to file a VISA credit card dispute.DO NOT BOOK ANYTHING FROM ECONOMY RENT-A-CAR OR ANY OTHER COMPANY ASSOCIATED WITH THEM.

EZ rental (Trans Canada Car Rental) is TERRIBLE! NOTHING WAS AS ADVERTISED OR CONFIRMED ONLINE OR BY PHONE! I and more than 8 other people waiting about an hour, far from the airport were very disappointed.Expedia and EZ Rental both confirmed I had an Ford Edge Standard SUV with GPS, wifi, insurance included, & more, but... EZ company staff didn't have any of these!!No SUVs! No GPS equipment! No wifi equipment! Insurance was also a mandatory additional surcharge!The best SUV" car EZ rental (Trans Canada Car Rental) had was a Hyundai Sonata that had both NO GPS