Showcase

This place is great!! The staff IS ALWAYS amazing so professional and cares more about the actual customer then just pushing a product. My daughter suffers with severe social anxiety and the staff member Lauren always goes up and beyond. She really is wonderful at her job as well as a great human. Never have had an issue with them helping me find gifts for others or just things I might enjoy myself. 200/10 would and will ALWAYS shop at this store.

Victoria was very helpful today , strong knowledge in her field . Must be a manager at least presented her self well enough to be one . The wife and I came in for an item and was given the perfect amount of gratitude. Well done Show Case for hiring someone who knows there stuff. Definitely will be back .

Love coming to shop here for all the latest social media trends.Ps...try the pickles! Garlic Joe was delicious!

Showcase has a wonderful selection of everything you didn’t know you needed! Also for those cool things you see in TV and absolutely have to have! I recommend stopping here before shopping on Amazon, could save you some time waiting and will definitely save you money!Laura the manager and Stephanie the assistant manager are both extremely pleasant, friendly, and helpful! They know about the products and can speak on reviews from their own experience and customers they have heard from. These ladies deserve a raise!All in all a wonderful stop if you’re by the Pen Centre in St. Catharines! Service and Products 5/5 Stars, well done ladies!

Be very careful. These people are cash Hungry and are not honest people. Take my word for this. You do not want to shop there. I bought an item at showcase in the pen centre location in Niagara. After buying a not very cheap item, they asked if I wanted to get an extended 3 year warranty for $20. I agreed. I was also told, I do not need my receipt because they put it into my file, she assured me i definitely do not need my receipt and that it would be safe in my file for 3 years if I needed it and if I did not have my paper receipt, that there would be no issue upon returning the purchased item. She said, if I wanted/had to return it at anytime for whatever reason, my extended $20 3 year warranty would be covered and on my file and I would NOT need my receipt.So I literally brought the item home, used it for 5 minutes, and it blew. I was let down but i remembered she said I have nothing to worry about and because I bought a 3 year warranty for an added $20 , I had nothing to worry about.Brought the garbage item I bought brand new (this store is loaded with cheap overpriced trash) to the same lady , asked for my cash back because it doesn’t work and I wasn’t happy with the product.She asked me for a receiptI said I don’t have one, I bought the 3 year warranty and was assured I didn’t need my paper one.She was being really rude and telling me I’m the one that’s rude, maybe I was a little upset sounding because she promised me I didn’t need a receipt but we’re arguing about it ..Like, how do you do that to people as a business? Promise them they have a receipt on their file, that they paid for and there would be nothing to worry about upon doing a return, but 3 days later you Arrive with no paper receipt, because you were told you would be covered on file, and they still deny you?? How grimey is that? Pretty low, no?! Maybe they can explain in better detail the small print they never tell you about. Crooks……NOPE!!!!! You have to take the L, they are actual scum in my eyes. Zero star rating for these awful people. I highly recommend you save your money , and receipts…….. They lie , for $$ . Greedy , greedy, losers

The store was fully stocked which was nice and we also enjoyed looking at all the new products. They had a lot of the gimmicky stuff you see online. I do find them to be pricy for the quality of items you get there but my review is based strictly on our interaction with the staff.I wasn't expecting to kiki in the back room but a simple hello, a smile or acknowledgement of any kind would have been nice.There was nothing, we didn't exist.

Went in shopping for a gift and the 2 ladies working were amazing! They helped me pick out a few things and even offered a warranty at a really good price for 3 years.Thanks Laura and Stephanie! I will definitely be back.

I used to shop at a show case before but after yesterday when they acted like I was doing something bad to them I'm never going back there to shop again I was there at the pen centre and trying to support my friend with her party that she is keep I told one of the girl in the store what I wanted to do for my friend and she told me no which is fine beacuse I take no for any answer I'm not the type of person to create problems or any thing like that the other young lady that was in the store asked her worker what I wanted she told her and for some reason the lady went around the desk and called the security on me this was the first time someone did this to me but let me tell you something you can never stop a child of God that was very disrespectful and I felt like I wanted to cry. I really miss the showcase in Barrie they are the best.

Basically lied to me to make the sale. Not only that she got me to buy the extended warranty on the promise of my son doesn't like the candy machine I can return and I buy something else in store! They are advertising that the machine can pick up certain items. Witch it won't. Yet they have it advertised like it will. Pretty disappointing when someone uses the fact your child is right beside you asking you for the dam thing and as a parent you feel bad if you don't get it. We have all been there as parents. Today I brought the item back in store and she starts to explain there needs to be a manufactor defect. Lol then tried to hand me a warranty guide. Well she never said any of this when she first made the sale. Never handed me an extended warranty paper explaining it and what not or else I would have no purchased it. Defiently be getting a hold of head office. I've spend hundreds of dollars here and the fact I was going to return the candy machine then spend the gift card in their store! Greedy people!