Shoppers Drug Mart

Once again different shoppers same problems. Rude pharmacist. Lost meds. Billing issues. Look at these reviews shoppers maybe u need to do something I’m moving on to a local pharmacy

This is the worst pharmacy. I refuse to go here for prescriptions but my partner does because it's practically the only pharmacy on the west side. THEY DO NOT ANSWER THE PHONE, EVER!! EVER!! EVER!! I've waited on hold up to 15 minutes multiple times before hanging up. Seriously understaffed. I agree with most of the comments here: slow and incompetent. Prescriptions take several days to process. They fax the wrong doctors to get refills. They do not process more than a month's worth of prescriptions when asked to process 3. My partner takes several heart medications. They do not keep the expensive" ones in stock

Shaz (the owner) and his staff are top notch. Very caring, knowledgeable and helpful. Great Pharmacy to deal with. Highly recommend. 10/10 for me.

It’s sad to see how customer’s bad ratings are due to the pharmacy.I personally go here for other products, quick in and out. There is always available staff on the floor who cheerfully assist me when I need them. Friendly cashier. Quick checkout.

DO NOT GET YOUR PASSPORT PHOTOS DONE HERE. i was unfamiliar with this location as i go to a family pharmacy but mine didn’t do photos. Their backdrop light thing you stand in front of is at the cash register so while a line starts to pile up everyone stares at you annoyed because the cashier does the photos and is now waiting for us. This was their only person on cash too. This isn’t the main reason i say not to go here though.The main reason not to go here is because this location has not figured out how to purchase the correct ink for the stamps on the back of your passport photos. I mean the stamp that says the date and place the photos were taken, required by the government for these photos. We had to redo my photos 3 times due to this ink on the back smudging. The third time i took the photos home to let them dry over night and the next day i touched the corner of the stamp and it STILL smudged. It’s luckily legible but next to impossible not to smudge on its way to the passport places because it will smudge even in a folder.

One of the worst pharmacies in the area. Only go here due to convenience but dont bother trying to call in. Ive called over and over several times in a day to get a prescription filled. They NEVER answer the phone. The pharmacist seems cold and rude. The items stocked are always low on inventory and there never seems to be anyone available to assist. Plan on waiting a LONG time for a prescription to be filled. Youre better off going to the shoppers on Water.

Worst pharmacy ever. Takes weeks to get a refill and last time I got someone else's medication. They are damn lucky I read the label first.

My husband and I just went there for our 5th COVID Booster. All the staff there were outstanding. The pharmacist was awesome. I am afraid of needles and never get anything. He was incredible. He also provided us with all the information we needed to know regarding our shot and downloading our receipt. HIGHLY recommend them!

I never leave reviews for places, especially negative ones. Usually I'll just complain to myself and get over it, but this pharmacy, it's awful. The worst experiences trying to get medication I've ever encountered. They take FOREVER to fill prescriptions. I took a new one to fill last evening at 5pm. They told me it would be an hour, not amazing but fine. I couldn't wait around that late so I told them I'd pick it up tomorrow and I was told it would definitely be ready. It's now 3pm the next day and it's still not ready. It's a week's worth of some pretty basic antibiotics.Unfortunately this was not the first time the service has been horrible. The employee attitude is fine, they seem like decent people, but they are just very bad at their jobs. I'm switching all my family's prescriptions somewhere else asap.

Picked up a prescription and realized (during a busy lineup) I was given the wrong amount of pills (less). I thought medication was double counted. After a few minutes waiting (while more people lined up) they informed me they were positive no mistake was made. They announced they would further investigate the discrepancy and contact me later. What shocks me is I just read a review (from only 4 days ago) of the same instance; someone was given the wrong amount of pills. The manager/pharmacist in charge should have at least been extra alert/cautious after the most recent issue. The amount of pills in my prescription was not a lot, so it's even more confusing how it was miscounted. I can understand if it's a lot of pills, but mine was less than a handful. I wonder if the owner/manager takes these discrepancies seriously, because if it was my pharmacy, I would be having a strict meeting with staff about how unacceptable this is and to double count or have more than one staff member check. Eventually they realized, via camera footage, there was a mistake and rectified it later. It's still disappointing and a shame, especially with high dispensing fees. Hope things improve.