CHANGEpain Clinic

With severe back injuries and chronic pain, I have been going to Changepain for treatments. I must say the staff is friendly and the doctors care about their patients. Since pain is unique to each individual there are many treatment options and I have found it’s best to get educated on what is available and ask questions about what will help with one’s specific pain. What I found different in this clinic is the coordination of the medical team and allied health services which help focus on what needs to be worked on. From when I first walked into the clinic in severe pain and difficulty moving to where I am today is a great improvement. Throughout the journey, I learned that doctors and physio can only do so much and I had to be engaged and put the work in as well in order to progress to where I can hike 10km now. Thank you to the team at Changepain for the caring and compassion you proved to all your patients.

I've been going to CHANGEpain since 2019 (4 years as of writing) and I'm very grateful to still be under their care. I feel like I'm being supported by a team rather than an individual. As my case unfolders I am referred to or book appointments with different clinicians so as to receive a diversity of perspectives on how to address complex chronic illness. This clinic is truly holistic in both treatment offerings and their approach. My pain, fatigue, and functionality has improved from their services and I'm optimistic it will continue to do so.After attending the required group medical visits (GMV) I am grateful for the availability and accessibility of other GMVs, from chronic pain centric yoga, safe movement, and educational classes (all from home!). The physical therapies I receive (TPI, physio, kineseo, acupuncture, nerve blockers) are very helpful. We have discussed more expensive therapeutic options but are taking things conservatively (for health and financial reasons) which I appreciate. It's nice to know what options are on the table and that I don't have to fight for more support. Doctors here have helped me make lifestyle changes and medication changes (including LDN which my GP could not normally prescribe) that have had amazing impacts for me. They even supported me in applying for the disability tax credit.Even though sometimes appointments feel rushed (they are understandably in demand), I never feel neglected. I genuinely feel cared for and even find I'm getting past a lot of medical trauma I built up from years of not being taken seriously by practitioners. The clinic is snug right now, as they are constantly expanding and offering new options, but they never make me feel unwelcome and this location won't be forever as they are working on a new location that I look forward to getting to visit eventually!In summary - I highly recommend! I feel lucky to be here! I literally mention this place to anyone I know struggling with chronic illness.

Clinic desires to implement a comprehensive approach for a patient's treatment and recovery. They offer doctors, physios, kinesiologists, educational courses, and other health care professionals in one location. Some of their services are covered by BC Health, but other treatments it is the patients who will pay out of their pocket or with health insurance (some fees are quite high). Free time limited surface parking. Easily accessed by transit. Located in the basement. #letsguide

This is the worst clinic that I have ever been to. They don't do a thorough investigation on the patient. They recommend treatments without knowing the full history of the patient. This laziness could put the patient into great danger. It is an in and out operation so the doctors can make quick money, Their primary objective is to give you costly treatments and put more money in their pocket.

I have been a patient at Change Pain for 12 years, with treatment for issues that ranged from all consuming pain, to pain relief that would just make life sweeter. Sometimes high tech interventions, sometimes old established work. I have always been treated with the best possible care, most progressive medical techniques, and conscientious efficiency. Before this clinic I spent twenty years in life blinding pain, now I live in comfort and bliss.

I forget the name of the doctor but she introduced me to the curable" app and it has changed my life. After seeing the first doctor

Complete waste of time. Pseudoscience doctors, no services *actually* covered by MSP. This clinic is a cash grab private pay scam.

My time at Change Pain has been instrumental in helping me recover from my chronic back condition. Their approach to care is excellent. Their multi level approach that focuses on progressively more intensive treatments has been very effective: starting with trigger point injections, kinesiology, education and life style adjustments and moving towards facet joint blocks and rfl procedures. As a result of the services provided I have been able to return to activities I thought I would never be able to and vastly improved my quality of life. As someone who works with individuals with substance use disorders I am grateful that I have been able to benefit from these treatments without the risks associated with many pharmacological treatments. Dr. Lau is a caring and competent professional and I am grateful for the work done at Change Pain. If you are new to the clinic, be patient and engage with the services they offer such as the group programs. Managing pain takes time and it is a life long endeavour, but trust in the process with the belief that things will get better.

Greetings. I have been bringing my wife to Change Pain for several years to treat her chronic pain. The doctors and staff here are both amazing and compassionate. My wife’s life has been transformed thanks to Dr Lau and the Change Pain team.

As someone who suffers from chronic pain, I had hoped to find relief and support through your services. However, my encounter left me feeling let down and concerned about the approach taken by the doctor I saw.Firstly, I was disheartened by the location of the clinic, which was situated in a basement. The lack of proper facilities and natural light had a negative impact on the overall ambiance and atmosphere of the clinic. It made me question the professionalism and quality of care provided.Furthermore, the doctor I consulted with made several false promises that left me feeling uneasy. Instead of taking the time to thoroughly assess my medical history and condition, he immediately suggested an experimental drug that had potential risks and uncertainties associated with it. This hasty recommendation without a proper understanding of my specific needs and concerns raised red flags regarding the doctor's judgment and commitment to patient well-being.Additionally, I was disappointed to learn that the doctor seemed more interested in up selling expensive therapies, such as Prolo Therapy, rather than tailoring a treatment plan based on my individual circumstances. The lack of personalized care and consideration for my financial constraints further diminished my trust in the clinic's approach and motives.Overall, my experience at your clinic was far from satisfactory. As a patient seeking relief and genuine care, I expected a more compassionate and evidence-based approach. The lack of attention to my medical history, the promotion of potentially risky treatments, and the focus on profit rather than patient well-being have left me feeling discouraged and hesitant to continue seeking treatment at this facility.