NAPA AUTOPRO - George Rempel Auto Centre

Got some servicing done here on my Veloster Turbo recently as a first time visit. Really friendly staff, fair pricing & excellent communication.

Not happy at all with the services I got in my last appointment. Will NEVER NEVER go to this garage again! They are charging higher labour charges and 30 - 40% more on parts than the regular part prices. When I looked the invoice closely and called them that why I am charged 3 times more on 2 parts and their answer was that one is a human error and the other was because of the database switching.And for the other over charged parts the only justification I got was that we have to charge that much to keep our doors open.

This is our 3rd time brining in our troublesome vehicle here, and each time the staff and service are just wonderful. They are honest, efficient, and work hard for us each and every time. Won't take our vehicles anywhere else!

The service was the best I have ever had. Not only did they help me on short notice, but all the staff was friendly and courteous. I will be taking all my vehicles there in the future!!

Jeff, Bruce, Richard, Les, Brenda and their team have always been super friendly and helpful. They are truthful about what needs to be done/ work with me to prioritize the work.

We have been taking our cars to Rempel's for over 20 years and never had bad service. Referred friends to Rempel's and they are also happy with the quality of work and friendly service.

Absolutely shocked that these guys have such high ratings. Extremely rude and inconsiderate. Basically told me they don't have time to explain the issue to me. Very poor customer service.

The service is always efficient, friendly and the technicians are very knowledgeable. They never recommend unnecessary repairs….honest

***I went for a service appointment yesterday 13 Feb 2023. They were fast and so efficient. They always quote the service fees prior to and the quote is always 100% right. They checked everything I asked for too. Bruce and Richard and the new lady(not sure of her name) at the desk are kind and considerate of your concerns and it was a great appointment. My car runs so smoothly now! Her pickup is back!This shop is helpful and professional. Fair prices, professional staff, and they go above and beyond what I have ever experienced with any other automotive shop. As a single lady being able to trust the auto body shop you choose to service your vehicle at is so important. I am grateful that I can go get great service that is budget friendly everytime.As I live across the city they have added a car rental to their services which makes things handy! So grateful for this shop and how they take pride in service above and beyond!

Great phone service all around, first over the phone which made me feel comfortable, they called with a quote and gave me good options to choose from and then finished the work quickly and exactly to my satisfaction. Definitely recommend them on their quality of their service both the repairs and ease of communication! Thank you!