Bloomington Cove Care Community

if they dont care to provide the basic neccessities of life to their own children what kind of care are the elderly getting?

I've been a tradesman servicing this site for a few years now and I must say the management staff is great. They always put the residents first. They do a great job handling situations and are very organized. They're always communicating through meetings so everyone is on the same page. I saw the bad reviews and felt compelled to leave a review as I don't feel the <3 star rating is accurate. Keep up the good work management

They provided wonderful care and attention for my mother. Exceeded the private care facility she was at prior

Their care to detail and the amazing willness to assist the wishes of the residents is beyond. To uphold the strictest of care for each and every patient...and to preserve that with love....I want to thank you all from the bottom of my ❤. Its been since Valentines day since we last had the pleasure of my sister's company. They locked down before Corv-19 in mid February....but because of this strict protocol...we still have our loved ones. Thank you for you service. Know that I pray blessings for all in service care!!!

The staff and management were very nice! The charge nurse, Serena, Marina and others did an amazing job, most Psw’s were also very warm and helpful. Juliana in management was an amazing person! Carly and Dulcie, the event coordinator were amazing as well, treated my mother with respect and always included her in all activities! If it wasn’t for the residents I would have never moved my mother to another nursing home!

We have been moving senior citizens in and out of Retirement Communities in Durham region, Ontario. Found this place very decent. Location is nice.

I cannot say enough good things about Bloomington Cove. My father just recently passed after spending 2-1/2 years there. He was definitely a challenge for them, especially during COVID. The staff were simply amazing. They were in constant contact with our family to advise if any issues arose, and there were many due to his Lewy Body Dementia. They also would share happy stories and pictures of him that we missed when we were not there. But in the final days of his life, the way ALL the staff cared for him and all of our family as we were all there day and night around the clock was above and beyond. The nurses, PSW's, and administrative staff where with us constantly to help try to make his last days as painless and comforting as possible. They all new my Dad very well and personally expressed their sadness to our family. They really did care about him and it showed. They took care of him in the final stages of his life in a way that we could not. For that commitment and compassion, we will be forever grateful.

If I could give it a 0 I would-disgusting staff treatment-Managers don’t even know their own residents-toxic environment and the managers act like children- the rat was there for 4 months in the dining room where the resident eat-the ceilings broke and a residents room was leaking from the ceiling