Womankind Addiction Service

This is a program for woman who use substances. Withdrawal management Staff are very supportive here. They help you in the early stages of your recovery, and they really listen to you. There is delicious food, medication support, doctor on site throughout the week, group therapy, ton of support. Once you’ve stayed for a certain time period you can go outside and attend AA or NA meetings with the other women. What I really loved was that they had a room with bed right in the office. This room is used for people who may be having more intense withdrawal symptoms. I felt cared for and safe knowing that staff was right outside the door. It was a good experience. Staff is wonderful they work very hard. Thanks guys.

Although the material is good and is based on somewhat on trauma theory and how addictions correlate to it, the facility itself is mismanaged and less than adequate for a healthy recovery. I understand fully the lack of resources especially during Covid, however it is beyond comprehension that the centre puts you on a floor with the homeless clientele who are experiencing their own trauma without counselling that further can and does trigger the sole reason you are there!! Further, The lack of healthy foods and opportunities to excercise is poor. The food was hospital grade and terrible at best. There were no healthy snacks. There are few resources and almost no private saves for you to go to reflect on your own Some staff were great but a number in my opinion are on a power trip. They treat you with disrespect and at times in my opinion can be downright rude. Don’t expect to be treated with respect here. Furthermore it was not clean and the lack of healthy food and punishment for outside food was depressing. If you experience any kind of trauma or depression, expect to be treated in a way that will exacerbate this. Literally was removed after expressing a concern for being exposed to 5 clients whom had tested positive for Covid while I tested negative. They didn’t care if you had no one to pick you up. Treated like a child. Lost all respect for this place. Would not recommend

I cannot express enough appreciation for services like Womankind. These woman that are employed here offer compassion and catered care that goes well beyond their job description. I have the utmost respect for them, many of which have past experiences that make them further relatable to you during your most vulnerable state. It isn't easy to admit when you need help. They make it easy for you to understand what your next steps will be and help you develop safe coping skills and strategies to further your opportunities to be more successful in your recovery. I'm just beyond grateful. Thank you ladies, so, so much.

Rudest people I’ve bet spoken to on the phone condescending tones and rude accusations

This is sad...... people reaching a point in there life were the choose life over death... and this is what the government gives you waste of tax money and the poor people in need of help ots hard enough to accept help... and homeless shelter or a addiction treatment center pick one you cant have both i will not let my fiance go here. Just a job to people weres the passion and no candy .. jail is better!

Very little outside time, very controlling, focus is on holistic health and recovery however it is very difficult to exercise, staff are constantly irritable and deny the most simple privileges. Breakfast is provided however it consists of bread, fruit and cereal only. There are no snacks for the evening unless you would like any of the above breakfast items. Women that are in treatment are provided rooms on the same floor as women that are homeless and need shelter. It makes recovery very difficult as the women that are not in treatment have no structured day, and often stay in they’re pyjamas do not look for jobs or housing and nap. There is also a detox floor where women can come to detox for a maximum of 5 days, depending on the amount of women on that floor there’s often not enough on the buffet for lunch or dinner as the kitchen services both floors. And once something is gone on the buffet they do not replenish it. No outside food or drink is permitted in the building so after 5pm there is no snack until bedtime at 10, unless you want bread or cereal, so it is extremely difficult to maintain a healthy diet. Overall the program is mismanaged as they have women in 2 stages of addiction or homelessness mixed all together and it is almost impossible to focus 100 percent on treatment as this can be very distracting and counter productive.

My experience of this place was the following:I was on the list for treatment for few months , and doing the weekly check ins. During both the intake and check ins, with two different coordinators I advised them I would be tapering from my medication and also coordinated with the pharmacy they work with to have my doctor fax in the taper script I was still on, which was all done and all was good to go for admission. The admission process was ok, I checked in on the Saturday of a long weekend which wasn’t the best for orienting to the place. There also was no orientation , proper instructions of what would be happening over the next 4-6 weeks. I finally had to ask the next day what exactly was going to be happening in this program and the woman who admitted me said she forget to get me the binder and I finally had some clue of what would be going on. There are also homeless people staying in the place , which was counterproductive as all I heard during my 3 days stay was what a terrible place this was….so already put me in an uncomfortable and uninspired attitude. The first day of the actual learning material was ok but I cannot judge that as it was my only day of treatment. The next day, when supervising staff were back from the long weekend, I was told not to go back to the class after I left in the morning due to crying and such and didn’t want to disturb the class so said I would come back after. I didn’t go back and waited to be told that they had a meeting and some kind of mistake was made with allowing me to have prescribed medication ….I had checked in several times about this before coming. They said they had to discharge me and said this was an error on their end and they’d be looking into it. Frankly I don’t believe a word they said.Luckily I heard from another treatment place and had the initial assessment with them which was on an entirely next level.. knowledgeable and thorough assessment .the counsellor said what happened was highly shaming as it seemed as if I did something wrong having to pack up and leave. Ironically , the first module on my first day was about shame and they proceeded to publicly shame me the next day for their own huge error or other motives.Aside from this they also do not tell you about the shelter beds on the same floor until your intake which I find highly shady. Wouldn’t recommend this place to anyone. Incompetent and potentially more mentally damaging. They also only let you walk circles around their building which i find crazy as going for longer walks was my only healthy coping mechanism. Hope you find a better place than this, it’s no place for people who are already at bottom.

I had a wonderful five week in patient experience at this location. I proudly graduated eight years ago and have been clean ever since. I highly recommend this place to anyone in a similar position as myself at that time living through active addiction and now I’m living a lovely life and all its benefits of living a sober life rebuilding relationships and achieving my dreams .

My experience with this centre was far from a positive experience. I was a modile patient dealing with alcoholism. I attended every class with an open mind and followed the rules. Each class began with a berating of other clients who didnt foolow the rules. Rather than dealing with these clients individually for being late etc. Repeatably the group was treayed as a whole that we wete all bad. There was no dialogue amongst the staff and clients for mutual respect. The centre placed vunerable low self esteem fearful. Clients with shelter people with serious mental health issues who were allowed to discuss interrupt aa meetings enjoyable activities with stories of violence Mia. The centre did nothingEach night i had nightmares, afraid for my safety and my anxiety and ptsd increased. A week befpre my graduation from this prison i was dischargedNot because i was disruptive late for class dodnt do my chores because i brought candy into the centre against the rules. Candy was the one pleasure i had to help my cravings for alcohol. When i was discharcharged for this reason i wasnt angry i was relieved to get out of there. That was 3 yrs ago and guess what have been sober ever since no thanks to woman kind. Want some statistics. When the program started there were 8 clients. Graduation day 3 remained. Whose to blame if there procedures helped why only 3 check it put tje remaining 3 were homeless and had no choice to stay survival. I pray for them. Marilyn tudhope

The staff are there to help you deal with your everyday issues and past traumas through the treatment program. So all day, everyday, we focused on changing up our routines, dealing with withdrawals, refocusing our thoughs, meditation, etc,... then we have the evenings back in our dorm where we share the floor with people there for shelter who had no restrictions for going outside. The problem here, is that some were coming back high, and that made it a complete contrast to the cleansing" we did all day. I understand that funding may be an issue