Dr. Brittany MacKenzie

I had some dental anxiety today!! The hygienist who saw me completely relaxed me almost instantly. I have never had a bad experience with MacKenzie or her staff!! Thank you!!!

Treated gently and felt as comfortable as possible. I hate getting my teeth picked at and this went smoothly. Affordable, direct billing with our insurance. In and out in an hour on a busy Saturday. Oh yeah, they’re open Saturday.Everything you want for a family dentist.

This dentist has contributed to my 3.5 year old losing 2 teeth because they failed to refer her to the IWK for 6 months and when confronted about this they unapologetically blamed me for not following up with them.

Switched myself and my family after several issues with the quality of work done on my teeth and did not want to risk my children going through something similar should they ever need procedures. Dr MacKenzie was always nice and made several attempts to fix issues created by the procedures but to no avail. Then her admin team failed to put my insurance through properly and instead of using my phone number (which they use often to book appointments for us) they just sent out letters to an out dated address several times and then sent it to collections. Luckily my new dentist has already fixed a majority of the issues in less then a month and the collection agency was able to get hold of me via my phone on the first try. Very disappointing.