Hakim Optical Mississauga - 5 &10

I have followed these ladies from they were working together at the Heartland Hakim location. They are such a great team!They offer exceptional service and style advice.Aways very helpful and kind. Thank you for always offering top notch service!I would recommend anyone looking for reasonable frame options to check them out. The selection is really extensive but they guide you in the process!!

I bought two pairs from this store. Grace was very attentive to exactly what type of frames I was looking for. She went out of her way to look for a few frames that met my selection. She was truly helpful and was not just trying to make a sale. I had my eye exam here too, Dr. Michael did a comprehensive eye exam, did not rush, explained in detail the results of my exam, even wrote a note for my doctor. Great place, I highly recommend!

I went to this location to do an eye exam and purchase glasses. Since it was my first time I was very impressed with the excellent customer service provided by Grace and Nikolina. Both ladies followed the Pandemic Protocols very carefully. They both maintained a distance and listened to what I needed very carefully and gave very good suggestions to help me get exactly what I needed. I highly recommend this location for anyone looking for a optical. They did not make me feel rushed so they can look after the next customer which I think was very thoughtful of them as well.These ladies definitely know how to run the show in a safe and polite manner and are very welcoming! Cannot wait to go back next yea!!

Do not recommend this place. Very bad costumer service.Got my order for glasses wrong and got me in so much trouble.Worst location I been too

I have pretty much positive experience after visiting this store three times to order and pick up glasses for my child:Eye exam service 5In store service 5Frame quality 5Quality of work 5Punctuality and communication 5I think I will come again.

I had the pleasure of visiting Hakim Optical located at Hurontario. I must say it was one of the best customer service I have seen in a long time. I was greeted very nicely by staff and were very understanding. I wasn’t rushed to make a selection and Nikolina the optician helped me go through the frames I liked. The other employees Grace and Amie were also very helpful and got me my glasses very quickly. I ended up buying a set of glasses and I haven’t had any problems yet. Overall the staff was great and I would definitely go back.

The customer service provided by from Grace and Nikolina is outstanding. They provide excellent styling advice, they are patient and personable. They give you time to browse without pressuring you to make a selection. I have been a return customer for over 10 years and was most disappointed when they were no longer at the Heartland location. Once I learned of their new location I made my way there. My entire family shops only with these two ladies. They are an excellent example of service and should be recognized.

I recently visited this location and had the pleasure of dealing with Grace and Nicolina. I met these two ladies some time ago while they were working in the Heartland Hakim location. Now they've moved to this location. Because of them I'll only visit Hakim to get glasses for my family and myself. They take great care in helping you choose the right glasses that's suitable for you. When you leave their store you know you've been taken care of. I've seen some bad reviews for this location but give it another try. Grace and Nicolina are both warm and friendly yet very professional. If you want great service along with a great pair of glasses go to Hakim Optical at the corner of Hurontario and Dundas in Mississauga and go see Grace and Nicolina, I guarantee you will not regret it. Tell them Violet sent you.....

To summerize, I came to the store alone with a high perscription. I wanted some help looking for a frame. There were 2 or 3 ladies working the floor. Not one really wanted to help me pick something and I was the only customer there. Their frame selection was small. I finally picked a pair that I thought would be ok. The ladies did not say much. After about a few weeks of having the glasses the paint started chipping off the frame. Mind you the frame is black and the metal is silver so you can imagine how good they look and the glass is also cheaply made. They scratch easily and they get milky. I DO NOT reccomend buying your glasses here. Please go to Costco. They have some interesting/nice frames to choose from and the quality of glass is much better. Picking a metal frame is a better idea.

I have been a customer of Hakim optical for years and I am impressed and thankful of how Mr. Zaki Ahmed of Hakim Dundas and Hurontario assist and help me with my eyeglasses.