S & Z Auto Sales

I have purchased two vehicles from S&Z , and have been very happy with both. The second vehicle I purchased had a problem with the cabin heat that I didn’t notice until a few weeks later. I called and was told no problem we will take care of it, bring it in when you can. They took care of the problem as promising and made sure that I was happy. There is no pressure to buy, and they will look for a specific car if they don’t have one on the lot.I would not hesitate to recommend them to anyone looking for a GOOD used car.Dan

I just bought a 2008 Honda odyssey on the 4th of July. Was driving to Kelowna three weeks later and it broke down. And the warranty that they claimed was good, didn't cover the broken engine belt pulley belt. I paid 13000 and now I'm repairing it in my drive way. Just be care full when buying from these guys. Read the warranty. I am a heavy duty mechanic and got played.

After I bought a Jeep Liberty at S & Z Auto Sales I got an inspection done where I first found out that almost all the fluids were in bad condition and that the Jeep has a fluid leak at the upper side of the engine. The A/C was also not working. Literally the whole A/C system had to be replaced including a part that's not getting built anymore. My mechanic mentioned that it looked like there was a severe impact to the A/C unit to cause that damage and I had to drive the Jeep at temperatures over 45 degrees without A/C and after that it was at the mechanic for several days as one of the parts had to be custom built. My mechanic also asked if the Jeep had been sitting in a field for years before as he has never seen a 2012 with such low KM having so much rust under the body. S & Z Auto Sales assured me it was only a couple of months, but this can’t be true. A couple weeks later I had to replace the muffler heat shield, exhaust muffler and engine heater. I ended up having to pay another almost $3,000 for all the repairs. When I informed S & Z Auto Sales about that situation, he tried to excuse everything and assured me, that he never had any complains from customer (this can’t be true when I see so many one star Google reviews). As well did he blame my mechanic, that he took advantage of me (I had a second opinion).It's convenient for him, selling a vehicle to a young girl with no clue about vehicles and no English as her mother language. It is very unfair and unprofessional to be taking advantage of consumers like this. I would give him zero stars if that would be possible.

So far so good. Recently bought a car and the service was good, Massimo was good to deal with and understanding. Inspection found something not working, they got it in the shop the next day and got it all fixed.

Massimo and his team are a pleasure to work with! He made the whole buying process easy, no pressure, I knew the car was priced SO well as I'd looked at similar ones at all the big dealerships. Plus I got a GREAT deal on an extended warranty so I can drive worry free!! I recommend S&Z to all my friends

Great deal i got! Most of there cars are one owner and straight from luxury dealerships. Great customer service! Will be back soon for my kids first vehicle.

We had some issues with this place we bought a car from them recently. Found some issues out later after financing went through. 1, the brakes were horrible and was not detected on the test drive. We paid 1600$ for brakes and rotors all around the vehicle and tire rod ends and sway arms. 2. The add and the older salesman both said vehicle is accident free which makes a person wonder. Very well trusted mechanic in our town made us aware that the alignment of the vehicle is out and alignment needed to be fixed. So that was costly as well hood on the vehicle the paint is fading and that was because the hood is probably not the original on this car and a light paint match was done to match the color of the car. I feel that they probably didn't know about an accident prior but from the mechanical review most likely was. I feel that we have been taking for a ride with this company once the knew about the brakes they were quick to offer us a penny on the dollar we had to pay out of pocket. Long story short don’t buy a vehicle from these people unless you get a professional to look car over. Now that we have this large bill for parts and service they won’t answer our emails and our calls are not returned. Working with lawyer be careful. Now that there is contact with them due to this review we are now getting threats to sue us because we are apparently lying about our personal experience. We simply wanted them to pay for the vehicle to be in a good condition when purchased.

Unprofessional. Hard to communicate with. Honestly they don’t feel trust worthy.

Bought a 2012 Ford Escape. Very pleased with the service. Wasn't pressured or lied to about the vehicle. VERY clean and great working vehicle with all the history. Would highly recommend this location!

We were helping our son to purchase his 1st car.The sale person Massimo was very courteous, knowledgable.Gave us all the time we needed, answered all our questions.No frills, no sales pitch but very efficient and honest.Great experience for our son and peace of mind for us that he has a reliable vehicle. Thank you Massimo for arranging for ICBC to drop by and arrange for coverage !