Simply Comfort Suites

Be really careful when dealing with this company. The place was nice, but they charged me bogus damage charges out of my deposit. Also, they boasted hot tub which was inaccurate. It didn't work.

Simply Comfort Suites is the worst company I have ever encountered in my years of travel. AVOID BOOKING WITH THIS COMANY AT ALL COSTS!

I am totally disappointed by the interaction with the staff. I will certainly not book again with them in the future. They had a complete disregard for the privacy concerns I addressed, after the reservation was done and paid for, together with the deposit.Related to the property, it was fine. I wish I knew which apartment is which, as mine did not have such a good view as some of the pictures.Later edit: the policies are visible, but incomplete. Well, incomplete compared to the requests demanded by the staff. I also stress again the fact that the bad experience was mainly with the staff. I think that the interaction with the staff is an important part of the experience itself, thus it brought the property down a lot. I am honestly sorry I had to write this bad review, this being the first of this kind for me.

I recently had the pleasure" of staying in a Simply Comfort property.Initially I looked at AirBnB and selected a property that suited my location requirements.If you are in this boat be aware that Simply Comfort will also charge you a deposit on top of the price for damages. This was my first AirBnB booking and I was not aware this was not always the case

Stayed here they ask for a HUGE damage deposit when I complained to head office it was reduced and said is was a misunderstanding.. sure... then we were hardly there and they are now saying there's damages I took pictures when we arrived for proof thankfully. I stay with alot of different hosts due to traveling with work. I will make sure to avoid these guys!!

Great localization! The only not so great" point is the fire alarm every other week or so during the night. Every time was false alarm but took around 2~3 hours for them to check."

Been staying with Simply Comfort Suites for a few years already when in Toronto for business. So very happy to have these guys to stay with.Always very clean, comfortable space, conveniently located and practical to have the underground parking.My most recent stay forgot my phone changer in the suite. They advised me quickly and made it easy for me to pick up that same day.Will definitely keep staying with you guys. Great customer service and follow up.Thank you.

Excellent location close to everything.We stayed at a Simply Comfort suites apartment for a business trip and would say the location was prime (less than 5min walks from everything, also accessible either outdoor or indoor which is a plus for the cold weather), the amenities were nice, the view was beautiful and quiet. The communication with the staff was timely and clear. There is a refundable 500$ deposit to be made in addition to the price but that was mentioned clearly when making the booking.The only negatives would be some furnitures were quite worn and old, missing kitch supplies and mediocre mattress and bed sheet quality.All in all, 5 star and recommended value for money.

Not worth it. They were unclear on their payment terms from the very start. Even though pre-payment was not required until 14 days before move-in, they did not let me hold my booking without pre-payment. I also provided my credit card for guarantee but they insisted on immediate payment when I had just emailed them to let me know the accommodation's address.