West Coast Janitorial Supplies Vancouver

Bought products here a handful of times and always had a great experience with helpful advice. It’s become a preference over a big box store if they stock what I need.To that point was very surprised to see one star reviews. Chatting at the store they mentioned the covid period has been an overwhelming nightmare. 20k+ emails, a few employees and supply chains falling apart due to a surge in demand.Though those reviews may be real experiences, look at the dates and take with a grain of salt.

Good service and friendly staff! They've always been a reliable source for me for any house cleaning products and always have snow salt in stock at a very good price. Thanks guys!

I absolutely love this store. They are always happy to see you and always greeting you warmly like you are an old friend. Extremely knowledgeable and always ready to give you tips and informations. Great selection of products and prices are honest. Highly recommend!

As a personal customer, not a business, I can walk in and make a purchase without needing or having a corporate account.Almost always able to purchase what I need for home (was a hospital & hotel cleaner for 20 years) or for personal use at work - except when 'supply chain' issues arose, then you might need to stop by in a couple days.Staff is always willing to accommodate, answer product questions and help any way they can. Very friendly staff and even went out of their way to find me a supplier for replacement part on a fan, which is not their line of service.On more than one occasion I've seen them go out of their way to help a customer get an order to their vehicle & help load up. Really helpful, very friendly & never feel like you don't 'belong' in their store.Lots of product, great prices and location work well for residents/businesses on south east side of town - since another provider ditched their Marine Drive shop about 10 years ago. Conveniently located near intersection of Fraser/25th = easy to get to by vehicle or bus. They also recently opened another location on Kingsway near Victoria Drive, sorry don't have address at time of this writing.Thank you WCJ for all your help. MKL

A lady from this owner was quite rude to me because I changed my mind to buy less item and she told me she will not gonna sell it to me anymore. I was very embarrassed. She also wanted me to pay cash and then she was willing to sell more masks but when other people came, she stopped doing it and made me very confused. This place only thinks about the money and items were so expensive compared to other place, which was over twice higher than original price. I will never go there ever.

West Coast Janitorial is my go-to place to purchase all of my sanitizing needs for our shop in Burnaby. Daniel is super efficient and always gets my orders in on time as soon as its been ordered. They always go above and beyond for us and to make sure we have everything that we need! thank you west coast janitorial for your quick and efficient service! Would highly recommend!

Very poor customer service. Their website falsely indicates that they ship and sell Canada-wide, but if you place an order outside of their local area they will cancel your order without explanation. When I demanded an explanation, they told me that it was because their items are not in stock. Then the employee that I spoke to offered to keep my order open and ship the items when they came in stock the following week, which I agreed to. I waited over two weeks without a response, and when I logged back into their website I found that my order had been cancelled again - contrary to what I had been told by their employee. I called again to see if I could order my products (also informing the employee that I would require the products to be shipped to Alberta) and I was told no problem, that they would be likely coming in stock the next day, and that I would be called back to confirm this. I waited two days and nobody there bothered to call back as promised. I called back myself today, only to be informed that the products are indeed in stock but that I am out of luck because they DONT SHIP TO ALBERTA!! This is completely contrary to their website

Popped into West Coast Janitorial Supplies on a whim and was super impressed with their outstanding customer service (Philip helped me) and the store had a great selection of products.

I started my cleaning business just over a month now and Daniel has helped me with absolutely everything. He took time out of his day to explain all the supplies and what I needed to get started. I can't explain how grateful I am and how he has not only helped but gone of out his own way to explain and give me advice about my jobs and the industry. Thank you Daniel, and the team is amazing as well, I would recommend to any and everyone!

I have finally gotten masks after searching everywhere for the past couple of days. I waited in line for a few minutes because some people were willing to pay more and buy out all the stock - but the staff did not allow it. They set a limit to how many masks each person can buy. So more people (like me) have a fair chance to get them!! Thanks so much to the awesome staff for being fair! That is the definition of great customer service!!