X-Nail & Spa Salon

Worst experience at a salon ever!The nails I got started popping off after literally 2 days. I tipped over 30%. I went back twice IN ONE WEEK to fix my nails, and second time the nail lady was slightly rude. Even then, because the nails were being fixed for free, I left a tip. Two of my nails popped off randomly the day after I got them fixed, and I called to complain and say this is ridiculous. They told me to come in at 4:30pm. I went in at 4:30 pm just for them to say they have appointments booked until 7:30pm and that I should've come in at 4:00. They didn't offer a refund, or anything to make up for this constant battle. Simple nails that are usually $50 anywhere else was $75. How did I pay $75 for nails that constantly pop off and for this type of service?NEVER going back to this salon. I gave multiple chances before leaving a review, but I am frustrated!

Julie did such a great job! I will definitely be coming back.

Never disappoints… friendly and fast service. Always happy with my nails. Price is also good as compared to other salons. I would highly recommend!!

I have been going to X Nails spa since it opened. I have been to a lot of nail spas throughout my life and I've never had the consistency of service as I have had here. The staff are friendly and attentive. The owner has been doing my nails for almost 15 years and I've been going to her that long because of the amazing job she does. Their prices are competitive and the location is really convenient. As with any service, it's best to make an appointment. This place gets busy through the summer months and during the less busy winter months, there is less staff on. The staff does their best to accommodate everyone and will sometimes ask you to come back when they have availability. If you're in a rush or time-restricted, make an appointment. I also want to call out the review where the woman says she speaks fluent Chinese and said the staff were making fun of her. The staff is Vietnamese, not Chinese so I don't believe this for a second. I've gone to X Nails for all kinds of different services and have referred friends and family. All of them have been happy and have become long time customers as well!

I was recommended this place for pedicures and honestly I won’t ever return or recommend. It was rushed, quick clean up of the nails, no leg/foot rub. The lady didn’t even say we are done, she just took the light away and walked away didn’t say a word to me after that. My partner received the whole proper pedicure which made zero sense since I had requested for a higher service even and received much less. $45 for a shellac half done and rushed job no spa experience and $30 for basic paint but you get the whole spa experience…. Make it make sense ? Do not waste your money here period.

Amazing !! Service was great and my nails came out exactly how I wanted

Horrible experience, stay far away. I’m catching a flight tonight and this was my only opportunity to get my nails done, now I have to go on vacation like this.I wanted a gel pedi, regular mani. She started my pedi, stopped half way cause she forgot I wanted to get my nails done. So I’m sitting barefoot in a cold salon while she’s doing my nails. After seeing the quality of my nails I refused to get my toes finished and she still charged me $30 for my toes. My toe nails are NOT filed, painted, or anything.Nails: got a fake pinky and middle finger nail, way too thick and was not cappedMy ring finger bubbled while I was there and she has to fix it twice, then the other hand bubbles and they did not fix it. The quality is horrible, the nail polish around the cuticle is not clean or even.She offered for me to come in next week AFTER my vacation to give me a free manicure but charged me $56 dollars for a half pedicure and ugly nails. I asked her to reduce the price because of what I mentioned above and she refusedI got there at 12:45 and left at 3pm

1) While everyone removes dead skin around your nails before doing anything. These guys will only touch it if you pay $10 more.2) Just because I couldn’t understand what the nail tech was trying to tell me (and inspite of me being apologetic about it) she was so mad at me that she hurt my nail bed and it started bleeding.3) They have done the thickest dip nail procedure. Which is now paining so much that I haven’t been able to get sleep. Never imagined nails could hurt this much!I can’t wait to get this bulky and thick layer of nail work removed. Sadly, have to wait for my nail bed to heal.

I LOVE X Nails!! Tiana, Julie and Anna are so lovely and always do an amazing job. I have been going to X Nails for months and honestly wouldn't go anywhere else. They always have time for you and are in a perfect location for the Liberty Village/ King West area.

I've been coming to this salon for years and been quite happy with my nails. Lately something has changed, there's one particular nail tech that I have had that just can't do the job efficiently or professionally. Last time I was there I asked for simple french tips and a yin and yang design on a couple of nails. The nail tech had to redo it 6 times per nail (the tips and yin and yang) and in the end I told her not to move forward with it. She did the designs carelessly and messy, jagged edges, missing paint, warped and not uniform! I had to actually ask her Do you think this looks good?" I was there for more than an hour and a half to get french tip shellac nails that were satisfactory with a half done design. Sad to say but I will not be returning here anymore to get my nails done as this is the third or so time that I have been not thrilled with my nails."