City of Richmond Hill Municipal Offices

The City is unable to plan road work in an efficient manner. We had two months off from school and this road should have been paved and fixed. Now, kids and parents suffering due to negligence of The City. It’s been more then three weeks and road is left like this. See attached pic. This is Stave Cres., front of Silverpines Public School.

I was misinformed about the marraige license process and came to the office only to get rejected for following the steps I was instructed over the phone. Very disappointed in the communication and assistance

Consistently issues parking tickets when other have parked on the same street without a fine. Year after year I have to dispute over my tickets when your staff is not trained on their local by-laws. Train your staff better.

The whole city allows no street parking. They also only provide municipal parking in one location if you obtain a pass but houses and cars get broken into constantly. Lots of illegal activities at and around Lake Wilcox, so beware. They allow you to buy only 50 temporary parking permits per year at $5 each day.They say you can appeal to them by email and ask to buy more but when I did that they told me that I should move if I can't afford to live here with 2 cars renting only a basement apartment. Insulting comments.And since doing that municipal officers have been following me to see if they can issue any parking tickets etc. Imagine I cannot run into the house to grab my lunch before leaving work? That kind of thing.Canada has lots of offer, but not in Richmond Hill. It's a city which seeks to erase the middle class. If you're not rich, they will make you poor.

Went for inquiries and most of the staff are awkward and rude, we were asking questions and while one person was barely helping us there were 2 workers standing beside the person awkwardly whispering in each other's ears, super unprofessional place the planning department is incredibly unprofessional after we finished in the business planning and building department we went to the room beside for general inquiries and the staff there was much more professional and instantly more helpful, business planning department was incredibly unhelpful, unprofessional, and rude.

City of Richmond hill staffs are /were not performing professional attitude & work at all . they just wanted to grab your money and do nothing . they don't give tickets to illegal parking space to outside visitors but local owners even just 2 minutes . they welcomed many visitor to lakewilcox during covid-19 and caused the streets that closed to the lake had lots illegal parking and virus

Like other people, I also have many complaints about the parking by-laws of this Town. My family and my wife's family all live out of town, I realize there are parking permits which you can buy, but that's not good enough for me. Considering that we are residents of this town and paying the high taxes, there should be better options for where and when your visitors can park WITHOUT having to shell out more money to this Town. If you're looking for quick and easy revenue from parking infractions ticket those who park illegally in handicapped spots, across sidewalks and on their front lawns. When the ridiculous parking by-laws are changes, I'll consider changing my rating.

I came in with my fiancee to get some information about the marriage process and the worker was not helpful at all and basically told us off. Plus they don't issue marriage licenses anymore for whatever reasons, so we had to go to Vaughan City Hall instead where we were treated waaaaaay better and we got our marriage license right away. If any of you wants to get married, never go to Richmond hill city hall!

I just saw a flatbed truck associated with road work near my home reverse through left turning lane and then kept reversing through a red light at intersection, forcing all ways traffic to stop - to take a wickedly dangerous shortcut instead of driving forward to end of the street.The person in labeled Richmond Hill municipal work pickup truck nearby claimed not to know him.In several of my workplaces, this would be considered a Near Miss, and a Non Conformance.Was it the supervisor who I verbally asked about this work instruction?

I contacted several people from the City of Richmond Hill about illegal real estate signs. Many realtors leave the sold sign 14 days past the sold date, yet they leave their signs on the lawn.Someone could get hurt if a citizen removes a sign and the realtor causes a physical altercation. It is very irresponsible of the by-law department to not adequately enforce City by-laws.