SoftMoc

Clean and light shopping floor. Shopping space is ok. Benches available for testing shoes. Employee is basically nice and friendly. Price is good with discounts. Check out speed is normal. Credit cards accepted. Mall public restrooms available nearby. Free mall parking lot available.

Horrible Customer Service. Would not recommend. Couldn’t issue me a REFUND, OR offer to get the correct size shoes i ordered that they messed up.

Went into the store and felt completely ignored. The sales reps just conversed amongst each other. I found a pair of shoes I liked but left and purchased them elsewhere.

Very bad customer services. I first felt ignored on the store. Then I bought a pair os shoes and when I got home found that it has different sizes.

Well we went to buy new shoes and when I was trying them out they were too big so I asked for another pair and she rudly said oh well those fit you pretty well"in a rude tone.Overall I think that this store should get better at their customer service because this was not it. Next time we won't be coming back and we don't recommend to come here."

Worst online shopping experience ever, never, ever again.I bought my friend a gift for online store pickup (having to pay 3 bucks for this). As you can see from the photos, they seem to have never been in box nor new - only the lord knows, maybe a prior return or just a spare pair they found in the warehouse.. flip flops were damaged, dusty and scratched then thrown into a plastic bag. An ultimate slap in the face.Customer service online were forgiving and friendly, however I have to be honest and I have to go out my way to package these in box (so I now have to gather a box since they didn't give me one) and drop them off. Not impressed at all. What's worse is that these may go back in the warehouse for some other poor victim who may end up with them.

I wish online shop would tell how long it takes to deliver to their store when I was ordering. Took more than 10 days! If I knew, I would order from Crocs website directly with free delivery to my home.

Went to this store specifically hoping to buy Black Birkenstocks. Found the pair I loved and purchased, saved 30. With their points.

Its a tiny location here . But decent Amount of itams .was busy during boxing week here.

Shoe selection is pretty good for comfort and options. Service was surly. All 3 employees were chatting with each other and did not want to get me a size. The girl acted annoyed that I even asked