Total

I was fortunate to have met this company after my car had been hit by a bus. Although my insurance company gave them a very hard time as a smaller company they remained hospitable and courteous towards me the customer from start to the very end of dealing with them. Not one to leave many reviews but a company with this type of customer service deserves all the recognition. A special thank you to Greg for his accommodating service and remaining a man of his word. More companies should follow in suite as they are a prime example of what it takes to excel in satisfactory customer service. The foundation of every great business.

I rarely write reviews but the absolute honesty and professionalism of Greg has inspired me to do so. I was provided a rental vehicle after an accident and Greg lent me a relatively new, clean one (which made me nervous, but it turned out very well). When I returned the vehicle and got home, I realized that my wallet was missing. I contacted Greg in the morning; he found my wallet and provided it to me. I am overwhelmed with gratitude and the least I could do was write a review of the highest recommendation. You won’t be disappointed!!!

I ended up being in need of an emergency rental.Greg was so kind and responsive that he called me back later on in the day to check in and see if everything was okay.Upon returning the rental he gave me zero issues and simply looked over the car and signed off that it was okay.Let's be honest, in 2018 it's hard to find business that would be as personable and kind as Total Rental.Greg runs a tight ship - all his staff are very hard working and I would easily choose this rental over any other company.Greg is a no BS, straight forward to the point guy, does not cause anyone additional issues or problems.Greg - thank you for making my rental experience a lot less stresful!

Went to Greg for a detailing job for my BMW at his shop. He worked on the car for nearly 2 hours and did a great job at a very reasonable price. I highly recommend his services.

Very impressed with the service here. Was given a vehicle following an accident on the same evening, and anytime I needed something, they were quick to answer and professional. They dealt directly with my insurance. The car was spotless and in great condition. Very easy to drop off the vehicle, went above and beyond what I expected. highly highly recommend and would use their service again if needed. Thank you!

We rented new Kia Sportage after a car accident for almost a month. The service from Greg Gertchev and his co-workers was awesome. I would highly recommend this place. They are very reasonable and easy to deal with. It's so nice to see in the rental business that customer service is excellent.

We were given a Kia Sorento after our car accident in December for a month while we waited on our car to be done at Jay's auto collision. Greg and his team were really awesome throughout everything. I would highly recommend this company they are best! excellent service!!!!

Great rental company, Greg is professional, friendly, accommodating.Rented car few times and always had nice experience. Definitely will come back. Highly recommended.

Simply amazing. One of the best rental cars in Toronto. Customer service is superb, couldnt be happier... Greg is such an awesome human being and I was blessed to meet him during such a horrible time. Thank you Greg for being so awesome!

Thank you for your amazing service. I was given a rental after an accident. Greg helped me out and gave me a great vehicle for the duration of my vehicle being out of comission. They dealt directly with my insurance broker and there was no stress involved for me. Thank you so much for everything! I highly recommend!