Passmore's Flowers Inc

Every bouquet my husband and I have ever purchased here has been so beautiful. One day we popped in at the last minute on our way to a dinner, and requested something with hyacinths" and it was gorgeous. Very talented team

Ordered flowers for my moms 60th birthday online as I am out of the country, paid to upgrade to the deluxe and to add a balloon. I call to make sure they got the order and they would be delivered on time and they inform me they don’t have any helium for the balloon so they offer to put some chocolates with the flowers so that’s fine. My mom FaceTimes me to say thank you and shows me the flowers I immediately can tell they are not what I paid for. I ask my mom to send me a pic of the flowers and sure enough I have been charged for the upgrade to deluxe but only given the basic bouquet. 3 roses in the basic and 5 or 6 in the deluxe so it’s pretty obvious and I’m not happy, not to mention there’s no baby’s breath or filler so compared to what they show online is very sparse. I call to talk to them and they offer to reimburse me the difference which i accept but also point out I’m not happy with. They didn’t offer to send a new bouquet which is what I think should have been done. The money wasn’t the point the point was it was a big day for my mom and I couldn’t be there and wanted to be able to do something nice. Very disappointed with the situation and don’t feel it was rectified properly. I will add pictures of the difference.

I ordered The Dancing Beauty bouquet for my mother’s 97th birthday and they were absolutely gorgeous!! She lives at a long term care home and has received so many compliments on her flowers. After a week the bouquet is still looking beautiful and fresh.

My husband bought me a bouquet of flowers for my birthday. He told the woman that I love purple.The vase was a deep, dark purple, and the variety of flowers were different shades of mauve, purple and pink. She even put a mauve ribbon/bow around the vase. All of the buds have opened up and have made the arrangement even fuller. We both agreed that it was the most beautiful arrangement he has ever gotten for me. I think he may be going back in the future.

My mom is thrilled with her birthday flowers. Easily her favorite arrangement to date. Flowers are fresh and vibrant (and huge!) highly recommend

Friendly service and the flowers are beautiful!! You've just become my go to!!

My Valentine's Day arrangement was so gorgeous! The two people who delivered them to me were so kind and thoughtful. My SO asked for orange flowers for me and they were all so beautifully arranged. I would absolutely recommend!

Needed a Wristlet for a special occasion.The wristlet was exceptional.Orchids in soft colors set in baby's breath on a sheer ribbon.Stunning!Trust in the talent""

The flowers that were delivered looked great, but the service was very poor as the employees ruined the surprise. The delivery was scheduled a week in advance for the morning of mothers day weekend. The flowers did not arrive on time so we decided to call to ensure delivery would take place. During the call we were informed that the flowers would arrive in the afternoon, which was understandable seeing as it was mothers day weekend. What was unacceptable was them calling the recipient a few minutes after our call informing her they would be late. The call to the recipient came 30 minutes before the flowers arrived. When we called asking them why they had called the recipient, the reply was simply “ok”, and an excuse that it was not explicitly specified to be a surprise. My question is, who orders flowers for someone on mothers day not as a surprise? As a matter of fact, who orders someone flowers in any situation to not be a surprise. Overall, the flowers were nice, but the service is very poor and the employees cannot own up to a mistake, but rather make excuses. For the price you pay, the service should be much better.