Mr. Lube + Tires Corporate Office

Worst costumer service!I called ti complain about one of thier stores, it went in voice mail!I never ever go to these scammers!Try to find somewhere else many even advertise on Facebook and do great job with much less money!

Actually it is my 1st time in this place but I do recommend it.The guys are very professional and faster than my dealershipThe best part is that they are cheaper than the dealershipI am sure I will do most of my quick services here

I just wish Mr.Lube would go back to the basics. I recently went in for an oil change on my 2020 hyundia Tucson. It only has 36000 kilometers on it. But yet the constant up selling of services needed on my vehicle was unbelievable! And is driving me away from coming to Mr.Lube. I just want to drive in do a quick oil change and leave. If I want something else done I will ask for it.

Brought vehicle in for oil change. Car was running excellent when it came in. Drove 34 kms and engine seized up. They are blaming it on me after there licensed mechanic apparently took a look at it. Tow truck driver and I noticed oil plug isn't in all the way and the filter was super lose. They won't help for anything in the replacement of my engine. See you in court.

It was promised it would arrive by the weekend. I brought the tires I need to know when to drop car off. Now they’re saying it will arrive by the Monday 2 days later. Called corporate no one’s answering. Makes me wonder if anyone working at corporate office.

I want a call from corporate. Came in yesterday oil change on Hyundai Palisade was told I need a new tire. Discussed with my husband and decided not to proceed....keep in mind the service has not been completed. Told some bul@## line that they cannot refund me for a service I have not received!!!!! Told I'd have to wait weeks to get a check in the mail. It's over $450. Please contact me or I'm going to the media that you are scamming women.

Terrible. I went into the Oakville location to simply get my winter tires put on. Came out with a ruined front tire and gouge in one of my immaculate rims.They then told me they were “doing me a favour” and not charging me for the tire change. They literally took chunks out of my tire !So who pays for my ruined tire and gouged rim?Brutal !!! Save yourself the headache and go elsewhere.

Awful just awful. If I could give 0 stars I would. I understand that mistakes happen but this honestly seemed intentional by service employees. Pretty sure they didn't give me what I paid for. Would love a follow up conversation about my giant oil stain in my asphalt driveway. Thanks

location#234. Tried to sell unnecessary items. Wanted a refund on tires & was told I'd have to wait 3 days for a cheque. I paid by credit card. Been going to Lube for 15 years , but am taking my business elsewhere now.

I had the snow tires put on my 2017 Hyundai Tucson on Wednesday November 30 at Mr. Lube at Britannia and Erin Mills Parkway. They had to be put on the existing rims so it took almost an hour to complete and the cost was $175.00. The next day while driving on the 401 I noticed a grinding noise coming from the tires. I pulled off and visually checked the tires and couldn’t see anything unusual. The noise had stopped so I continued. Ten minutes later the tire exploded. Needed to be towed to my mechanic. The manager of the Mr. Lube simply dismissed it with the explanation that I must have picked up a nail!!! Less than 24 hours after I had them put on by them. I feel that they erred in the transfer process and that they should reimburse me for the job that they failed to do properly in the first place!!! They refused to accept responsibility in any way. I’ve been a long time customer with this particular Mr. Lube….we’ll over 15 years and yet they offered nothing in the way of compensation. I’ll never go back and I suggest that you don’t either. Disgraceful customer service!!!