PEDI n NAILS 655 parkside dr, unit 8 on, waterloo

They are so good and fast at doing my nails they do a great beautiful job and my nails last longer I love the service❤️

Though busy, they were able to squeeze my daughter and I in for a mani/pedi. It was a wonderful experience… all staff were friendly, professional, and did a fabulous job on our nails! We were very pleased and will definitely return to this location!

Was in the area and dropped in for a pedi. Annie did an amazing job! Seats were comfy. She did a awesome leg/foot massage. Recommend Annie 100%.Wide colour selection too!

Great clean salon, very nice nail techs here. Prices are amazing, but as with all salons lately - can't keep an appointment time. I wasn't too far behind (about 10 mins), but I think this is a pandemic-norm as they try to squeeze in appointments and make up for lost time. Not a huge issue as self care shouldn't be rushed so bring a book and take it easy and when you leave, your nails will be fabulous.

**Edit—the response is exactly why I wrote this review- just say sorry. No one was polite to me, especially to lady on the phone. You need to rethink how to resolve a simple problem instead of creating a big issue. Wow! No one apologize. Customer service 101-fix and make it better-that never happen. That’s all. Period.I had a regular $18 manicure done on Christmas Eve at this salon and the entire manicure fell off like I had press-on nails less than 10 hours later! At first it was kind of funny until I tried to deal with this salon to solve a simple problem. Mistakes happen; I understand that. I wanted to give them an opportunity to make it right. It’s the lack of customer service that happened afterward that was the absolute worst. No one would apologize. Not once. I went in to speak to the manager and she wasn’t there. I left a detailed written message-I’m still waiting for a call back from her. When I didn’t hear back, I called the salon. The lady I spoke to on the phone actually said that they were “in the business to make money” when I asked to have my nails repainted and a refund. I ‘only’ had a basic manicure anyway. What did I expect? I told her I expected a manicure to last more than 10 hours!All polish fell off every nail by 9:30 pm on Christmas Eve and no one apologized, no one cared, no one took ownership, all I got was different excuses, but no one was trying to make it right, and the manager never called me back. I told the woman on the phone that I would post a review and she said she didn’t care. I had pictures and proof of everything. The funny thing is that I was looking for a salon to get weekly manicures, so it’s not really ‘just a manicure’ after all. It’s a lot of lost revenue. A lot. I’ll take my business elsewhere. And now I’ve posted a review when all they had to do was redo my manicure, give me my $18 refund, and muster up some empathy to say ‘we’re sorry’. I did get my $18. I hope the 50 cents in polish they saved was worth all of this wasted time and reviews.I clearly will never be back.

This is the worst place to get a manicure, nothing is sterilized ,low quality service and the worst customer service around.

I can’t say enough great things about this place! Annie gives the BEST pedicure in town…honestly she gives the best massage and takes sure great care. She is fantastic, your tootsies will thank you!!!Tracy always kills it with whatever design I chose and makes sure they’re perfect before letting me leave.All the girls here are fantastic!!!

Waste of money even though it wasn't that expensive they ruined my nails I now have a hole in my nail because they don't know how to properly remove acrylics even though they said they do I have never ever heard of trying acrylics off and is always been a soak and file solution never tried them off now my nails are ruined if I could give zero Stars I wouldUpdate I'm home for not even 10 minutes and my now severely damaged nail had broken to the point it decided to bleed. I hope this place steps up their services for future customers because I can promise I'll never be back