Cumberland Shoe Repair

Brought my Christian Louboutin's to get the bottoms re-soled. The cobbler was completely unprofessional, left my shoes on the counter. As I walked away, another customer picked them up and started looking at them. He was working on another pair of shoes when this happened. When I saw that, I went back into the store and asked for my shoes to be moved off the public counter.When I came back to pick up the shoes, the soles were so thick, the toe had left over residue of the red. He completely botched and ruined my shoes. When I questioned him, he said this is the way they are suppose to be, he said that's how the soles are suppose to be on the shoes. The job was very sloppy and rushed. He charged me full price. I couldn't believe the poor workmanship and attitude.I brought them to another cobbler who was able to repair my shoes back to brand new condition thankfully. I've posted before and after pictures to shoe the difference in workmanship and the kind of red sole used.BEWARE when bringing high end shoes! I wouldn't recommend Cumberland Shoe Repair after my experience.Before Pictures - Cumberland Shoe Repair. This is the shoe I questioned him on about the red residue and how thick the sole came up on my shoe and he said it was suppose to be that way.After Pictures - This is the Cobbler that was able to repair my shoes back to new condition.

Came in to get some rubber soles attached to my leather Sancho boots. Great quality work. Paid $60 including a clean and polish. - not sure if that’s standard but I’m happy with the quality and speed of work (2 day pickup).

I took a chance on Cumberland Shoe Repair after my usual cobbler was closed for an extended period. I'm happy I did because the service was high quality, quick, and affordable. I had 3 pairs of boots cleaned and polished, and two of them required some minor repairs. They were ready for pick up the next day and in tip-top condition. Could not have asked for more. Highly recommend!

Excellent, rapid service. Very pleased with my freshly heeled boots.

Kwaku is the best cobbler I've ever dealt with. I've had over 3 dozen pairs of designers shoes and boots repaired and resoled with him. I have recommended everyone I know to go to him and they have all been happy.

Talk about an old shoe school shop! This gem is located in the basement of the Yorkville/Cumberland shopping center by the underground Bay Street subway entrance. Love it or Hate it... only took him an hour to do a quick fix on my boot. The debit/credit machine is not always working... like never working so be sure to have cash on you;)

Mr. Kwaku has helped me to repair and revive my shoes for many years. I wouldn't trust anyone else with my shoes. HE IS THE SHOE DOCTOR OF CUMBERLAND!

I've been coming here for a year now. Good service and very reasonable price.

Very kind, very efficient service