Midbec Ltée

Ordered a part for my kitchenaid mixer. Staff were knowledgeable and professional. Everything went smoothly and exactly as promised. Thank you!

Great supplier and staff. Would highly recommend to anyone.

Friendly and helpful customer service.Got the dryer heating coil assembly I needed and was able to change it myself! Seriously nice guys working there.

Great guys and helpfull web page.my dishwasher started leaking monday evening and after talking to my brother he told me adout Midbec . I was on there web page and found there catalog and i was able to find my part that evening so the next day i was able to go there and pick up my part with out calling every where ...that was great and i like to support local business

BETTER BUYING FROM ARME SUPPLY CANADA...STAY AWAY FROM THIS BUSINESS AS ONLY OUT FOR THEMSELVES AND THEIR PROFITS!!!I was referred to them and I wish I hadn't have been. I ordered a Maytag stove top burner on March 23, 2021 and I was advised by Tom that it'd be in within 2-4 wks. Well they took the money on the same day it was ordered and I received it on May 21, 2021.I went and picked up the box from Midbec and nothing was said other then have a nice day.Called SOS Repair and Michael came over (of whom I would say was amazing and patient to say the least) and he was at my house for 4 hrs trying to hook up the new part but said it seemed not to be working. In the end, he advised me that it appeared as though the jumper box had switches which were faulty and staying open. He advised me also that it appeared that the burner looked to have been used as there were punctures on the bottom. He told me to take it back to midbec and I called them and they said bring it in.When I went in with the broken burner, they said that the box date did not match the dates on the burner and later called me to say they could not help me as the box had been open. I stated that Tom was insinuating that I had somehow switched out the burners or that I had printed a different dates on the box (even though Mike from SOS took out the old burner)???!!! He said that he was not saying this but kept telling me that it was in the fine print of the receipt, that all there sales were final and non returnable - EVEN WHEN THE PART THEY WERE SELLING IS SOLD TO YOU BROKEN! He said all this was in the fine print and when I asked why I was not informed not to open the box, he said that he couldnt answer that.The piece cost almost 350$ and now they expect me to buy another faulty piece from them!STAY AWAY is all I can say.PS I would have given 0 stars but it wouldn't allow me to as they are literal crooks.

Grateful for this store being in town. Was about to order a dryer belt online, but I would have got it wrong. They helped me pick the right one for my model and were helpful with a few questions I had about installation.

Great staff. Inventory I needed was in stock. Highly recommend

I love these guys! So patient with me. The guys at the counter deserve raises!

I always get great service at Midbec. One of the infinite switches on my stove was discontinued, but they were still able to find a replacement that works perfectly. Nice to have somewhere to by parts locally (and right away).

Went in for a washer part, the store associate didnt give a receipt and confirmed the Intel outlet would work even assisted to find it in store, got home to it being the wrong part, didnt even hook it up just opened the package to notice the connectors weren't compatible. Went back to ask for money back as it wasnt used, however they were unable to do anything except take the amount paid off another part that was over 100$ that wasnt guaranteed to work. The store associate argued that he didnt tell me that it would work. Very dissatisfied. Told to come back Tuesday to speak to a manager. Stay far away from this store. Horrible customer service and experience!!! Shop on Amazon and save the trouble of being ripped off!