Sarkar Suites - 3880 Duke of York Boulevard

Life is short and there are other options in Mississauga and the GTA. The thing you will need most when choosing to stay at this property is time and patience. First, the management did not answer text messages or telephone calls (no voice mail set up) that I sent and made in order to arrange to get the keys and check-in. In my case, this necessitated contacting a booking.com 3 times in order to make contact to get the keys to the apartment. I was not sure I’d even have a place to stay with this terrible customer service; makes one think twice about apartments over hotels. Then I was given an address that was different from the original booking. Further, it took 45 minutes to get checked in, I spent a good amount of time waiting in the lobby for one or another of the representatives in order to move forward with the evening. I was told I would need to move my car in the morning only to receive a knock at the door, while I was eating dinner, with another spot to park the car. Then I was interrupted again, repeatedly, not 5 minutes after the first knock, with telephone calls, text messages, and another knock at the door. They wanted to collect the fees for the stay. After decades of travel, this was the most unorganized and unprofessional check-in ever at any property in the world that I’ve experienced. After agreeing with that representative to meet in the lobby after I finished dinner, I had to wait an additional 10 minutes in the lobby because the representative wasn’t there. at that point, I had enough, and agreed with the representative that I would go and stay elsewhere. All I received in the way of explanations were a bunch of excuses and blaming the booking service. Despite agreeing that I would leave without processing a charge, I found a 2 night stay on my credit card the next day. When I called the office to inquire, they asked for a retelling of all of the problems - there is clearly a communication problem with this accommodation. Further, they would rather be sued then take responsibility. Beware prospective guests, you deserve better.