Crunch Fitness - Hamilton East Mountain

My woman and myself just recently joined Crunch on Stonechurch and yes it’s only been a few weeks but we have come away impressed. Me personally I’ve found the staff to be very friendly, professional, and very engaging in wanting to help me attain my goals. The lines of communication are always open and available and the support so far from Sarah & Kevin has been nothing but positive !!! Had the opportunity to meet the physiotherapist Ms Patel for my initial assessment and was quite impressed with her knowledge on what I need to work on. At the end of the day it’s up to ourselves to obtain the goals we set and the supporting staff at Crunch is definitely going to help me reach them. For the price we pay this club is everything we need !!!

This is my favourite Crunch location. Facility is huge, new and clean. Lots of equipment to choose from and the group workout classes are lit! Location is very busy in the evenings and can be intimidating if you’re a newbie, but the staff are courteous and friendly. E-checkin is seamless and there’s lot’s of parking available.

The facility is alright. Better since Crunch took over. There's some nice new equipment and I'm glad they kept the sled. I'm glad they kept most of the equipment instead of putting in those bright orange ones. And they got rid o the algae covered fish decor. But still some work to do, there aren't enough 15-35 dumbbells. It can be pretty crowded but I guess that's to be be expected given the cost. It's certainly the most affordable gym.

Having gone to the 5 Star that was at this location for many years I was pumped to see it was staying a (cheap) gym. Due to the 2 fires that happened (coincidentally) juuuuust before the spot changed hands, they had a great opportunity to fix up the place before opening.After pushing back the opening date numerous times by several months I thought this place is gonna look great!". I finally got in there and see the entrance is very different - no more smoothie bar or nice service desk

Been a member here for several years. It recently reopened after the renovation. Gym is much brighter, better organized and bigger with that removal of the small studio. I have been happy here and the value is good. Front desk staff have been friendly and helpful.

I'm definitely glad to see that Crunch Fitness on Stone Church has finally opened up again. Nice seeing some familiar faces along with new ones. The gym is coming along nicely with new equipment, and hopefully, it won't be too long before it's all up and running smoothly. If you're looking for a good place to work out, definitely try this location. Decent starting prices along with brand new equipment you can't beat that combination.

Probably the worst gym I’ve been to…. Very ghetto atmosphere…. Management is unprofessional…. Gym itself is packed with equipment with little room to move around and very humid and gross with not much circulation for a gym…. Go to upper James location not here.

This is their idea of how to fix a ceiling leak...Had to ask 3 separate times to downgrade my membership. Their employees haven't been trained properly and there isn't much support.

Awesome and what an upgrade! Special thanks to Ilayda for taking care of us and helping us through the process of signing (and re-signing) to this gym. My girl and I are moving this to our home gym now and had better service than any other gym and even their home office!

I'm a regular at this location. I'm giving 3 stars because the instructors they have are definitely on point. They are accommodating and very positive for morale. I took 2 stars off because I find it frustrating that they have not changed their phone answering message from when they first switched over to Crunch from 5 Star. I am diligent on signing up for classes and cancelling if needed. It's called being a thoughtful member. I signed up for an event that required an in person sign up. I've been trying to call front desk 4x since this morning around 9 but when you click O" for an operator