CROWN Auto Group

We purchased a “brand new” vehicle from Crown Nissan almost 3 years ago. The dealer did not disclose it was a demo vehicle at the time or that warranty started months prior to the purchase. I would caution anyone buying a vehicle with them to double check and confirm. Pretty shady business ethics.

Really gratefull for Divlaj he sold us two cars and gave us best customer experience happy to get crv hyrid from him.

Bought my first car here, Nissan Rouge 2023. Adish was very helpful. He was continously following up about the eta. Received my car within 3 months of booking.

Good service, nice and easy oil change. Bring a laptop, they have some nice seats with desks there. Headphones are a good idea to drown out the noise (it can be quite noisy there). 4/5 because you have to get unnervingly close to the service garage door for it to open so I was sitting there like an idiot in my car for a good few moments.

Went to Crown Nissan 3-4 months ago to inquire about purchasing a new vehicle. Staff in there were super professional and greeted me right away. My sales rep was Sunny Sandhu. This guy is very charismatic, polite and very knowledgable when it comes to vehicles. If I had any questions it wasn't ever an issue. I met his manager Steve Samonte who welcomed me to the dealership and took the time to speak with me about little bit of everything. Angelica Valdez was the finance employee and made everything super easy when buying the vehicle. When they called me to go get my new vehicle they cleaned the vehicle and made sure to show me all the ins and outs. Got a tour of the dealership and was told where I would go to get stuff done on my SUV. Had a great first experience buying a car would recommend dropping in and saying hello to the team.

I bought my 2014 Jeep Cherokee from this dealership in Sept of 2022. Everything went smoothly until about a week in when I was having troubles with my battery. I called the dealership and booked an appointment to get it checked out. I got to my appointment where I was told they couldn’t look at it as they didn’t have the right equipment for my car. I was told they had made me an appointment at a different dealership where they did have the right equipment. I got to my appointment there and was told they didn’t have an appointment booked for me. I had to call them again but finally got an appointment for my car. Fast forward to recently when I had an appointment for an oil change that I had to reschedule due to the snow storm in April. They ended up not having the appointment I rescheduled on file and told me I “missed” the one I had to cancel. So I had to rebook AGAIN. I live an hour out of the city so I called on my way there to confirm my appointment. They did not have it on file and when I told the lady my frustration with them not having my appointments on file all she could say was “I didn’t book the appointment.” Do not waste your time making appointments here as they will have you running around for nothing.

High service prices and they don't clean the car after!

Looked for a vehicle for a month everywhere. Adheesh Nagar from Nissan Waverley was patient, accommodating and kept me updated if anything of interest came in. I would text him Or unexpectedly drop in and he always made time for me. He was able to find me something and now I am good to go because of him! Great sense of humour as well! Definitely a go to!

Team Foui has been warm friendly and professional. I would recommend anybody for vehicle purchase from them

Had the best service when buying my SUV from John. The customer service here is unreal! They went over and beyond. Highly recommend if you're in the market for a new vehicle.