Nine Clouds Beds & Mattresses

Simply the best! I needed to buy a reclining bed for a senior and from the moment I spoke with Ashley, I knew we were in good hands. His product knowledge was incredible and his recommendations were spot on. He even went to the home personally to set the bed up. I’ve since called him with a couple of questions and he is only too happy to assist. A great bed is something you shouldn’t buy over the internet, site unseen. The personal and professional service that Nine Cloud provides is exceptional and their showroom is expansive. Very happy to have found them.

Highly recommend Bill and his team for all your mattress needs, from our initial no pressure purchase to the seamless delivery which arrived weeks earlier than estimated. We purchased a king and queen mattress as well as a king sized platform . All are Canadian made and we are quite happy with the quality and design, enjoying amazing sleeps. Simply the best service.

I am giving the guys here an A+++ for all of the extra’s that they gave my wife and me for the purchase of an adjustable bed.How it all started. I shopped around on line (Ghost bed - Ultramatic - Puffy - Leon’s - Brick - Sleep Country - Costco - Nine Clouds) and I did my homework. It is a lot of money to spend after all. I got great service and give a thumbs up to Sleep Country as they did follow up after a couple of weeks to see if I was still interested. That and I still get emails from a lot of the others that are generic because I looked them up on-line.Here is where it gets good. I went into Nine Clouds where Ashley was my attendant. He game me all my options but wasn’t pushy. He knew I was browsing and not buying on the spot, but I still got excellent service. He told me about the sales (even the Boxing Day ones that were coming up). In passing, as I was leaving, he told me to look for laytex mattresses as they give the best cooling effect and sent me off with “Have a good day.” I wasn’t asked for a name, phone number, or email and address. Wow - no pressure.I came back a couple of times and finally brought the wife. She loved the bed we tried and the sales man on then honoured the sale prices that Ashley had given me.On the day of delivery I was shocked to discover that there is no extra charge for set-up. Ultra-mat-ic charges an extra 600 dollars if it is past the door delivery. We also purchased a futon and I expected it to just be dropped off. They (Ashley and Vignesh) even put that together and showed us how it worked.If they follow up with any issues in the same manner as sales and delivery this place is hands down the best place to go.You get what you pay for. And we are not disappointed. Well done.

I can not say enough about Bill and his team. My wife had not been sleeping well for over a year on our old bed. After looking at adjustable beds I soon realized that it could be a $12,000+ investment. But too sleep well is priceless. So we started looking at all the big names. Regardless of where we went it was extra warranty this and that. When we went to Nine Clouds, there was no pressure, no mention of extra warranty, just answers to our questions. I am 300 pounds and Bill said that I would have no problems with the Heaven Sent split king mattress and frame that we purchased. So $8,500 later my wife and I have slept well for the past week. The bed is so comfortable and really does help with snoring. My wife uses the massage feature to relieve the tension in her neck. Big stores told us 3-8 weeks delivery. Bill told us 4 days. Four days later delivered and set up with no problems.

We needed a custom mattress as our bed is made for a European King (71” wide). Because of the positivie online reviews we decided to check out Nine Clouds. Mr. Ashley Rodrigues helped us in the showroom. He was extremely knowledgeable and helpful and we ended up ordering a mattress that came within a couple of weeks. Highly recommend, great product and staff.

Today my hospital bed was delivered on time and the work was done quickly and professionally. Thank you very much to the good guys at Nine Clouds, Mississauga!

It was an absolute pleasure buying the a new bed here. The staff was super helpful and supportive, the recommendation I got here was fantastic and very straightforward to my requirements. Managed to get a new bed within just a couple of hours and delivered right away. I was lucky the bed I chose was in stock, the service is definitely top notch. Would recommend to others for sure.

I had to share my positive experience with your store.  During the emotional time of my mother's stroke,  I went to every store that sold beds in Mississauga,  yours was the only one who treated me with compassion and understanding and gave me much needed advice.  The bed was perfect and it was delivered promptly.  What a pleasure to realize that customer service is still a part of our community. Whenever anyone I know is shopping for a bed I recommend Nine Clouds. Thank you to you and your staff.

We were looking for a mattress for our RV and purchased a residential foam mattress in a custom size, with a custom size mattress cover too. The sales staff was friendly, helped us pick out the right mattress and worked with us to customize the order.

Our mom was in need of a home hospital bed. After doing some looking online we came across Nine Clouds as a retailer who offer hospital beds. Glad we went to Nine Clouds first. As others mentioned, no pressure sales from this place. They give us time to look and gave us space to video call our mom to show her the options. Bill was great at answering all our questions and made recommendations. The bed we decided on was instock and was available for delivery in 3 days, which was great. Ashley was great in processing the sale and making the delivery arrangements. He's actually the one who delivered the bed for us and set it up too. Delivery was on time and he showed us how to dismantle the bed if needed to in future and he showed us how to operate all the features. Very happy with our shopping experience at Nine Clouds.Thanks Bill and Ashley