Tubs The Ultimate Bath Store Inc.

Customer service was by far the best at the Mississauga store. Thank you so very much for helping us.

I just wanted to share my experience with anyone considering Tubs. I renovated both of my washrooms a little over two years ago and in the master I opted to spend a little more money to get a really nice multi-piece rain shower. It’s the best part of my morning and was worth every penny.Very recently the head cracked from pressure and I called the store. It was hassle free.. I have my phone number the team member pulled up my order from 2+ years ago and told me at my convenience to come by and they would swap it with a brand new head.This is customer service and a reminder to me that you get what you pay for. Id recommend the store to anyone and will absolutely be going to them again when we start our next bathroom project.

Staff member Jasjit was of great assistance to me! He helped me resolve a warranty issue and walked me through his wealth of knowledge of the subject of steam showers, allowing me to make an informed purchase with them. 10/10 would have them handle all my bathroom needs in the future!

I will not recommend this store at all as their customer services sucks.In spite of repeated calls no answer or call back from them. It's like sell it and forget it kind of attitude

Nice selection of product. Jasjit provides the best customer service!

Both gentlemen that work here at Tubs are very knowledgeable and helpful. Definitely coming back

Just wanted to give Jasjit the review he deserves! He was very patient and made sure to scour what seemed to be every catalogue he had to find us the best price on a specific fixture style. 100% would recommend this location.

Ask for JASJIT, his Customer service & knowledge of products are impeccable.Thank you, thank you, thank you!!!

Amazing service and prices. They really go out of their way to help you. I keep going back for more stuff just because i know i will be treated well.

POOR CUSTOMER SERVICE - Avoid this location and go to the one in Etobicoke. Apparently they only have 2 sales reps, one was on vacation and the other rudely told me to wait until he was done with another customer even though the two of them were both sitting there quietly on their phones. After waiting for 20 minutes, the sales rep got up and said he had a doctors appointment and had to go but didn’t tell me beforehand.