York Dermatology Clinic & Research Centre

I got a cyst removed from here recently, and found it to be a good experience at this clinic. The staff here (doctors, nurses, front desk, etc) are friendly and cooperative, and the wait times are very reasonable.Dr. Cecchini was pleasant and professional - he answered questions politely after the surgery. The removal was larger than expected, but even then, the surgery had no complications and the recovery is fast and easy.The nurse, Kayla, in particular had a very good bedside manner that made this clinic stand out from my experiences at many other clinics and family doctors. She is consistently very friendly and skilled every time I go to get my bandages changed.A huge thanks to all!

Very disappointed with this clinic. Had 2 appointment here and twice i waited for hours to be called in as they simply forgot about me.Dr. Michael Cecchini was supposed to send a referal so i could do some allergy tests, and i guess that too was forgotten. As its been over 2 months and i have yet gotten a call from a clinic to have my tests done.Go elsewhere if you want good service.

Disappointing Service and Lack of Patient Care:Dr. Michael Cecchini was my doctor. I was referred to this clinic by a hospital, and I expected a better quality of service but extremely disappointed.During my first visit, before making a payment, I showed the receptionist a paper from my insurance, specifying that I needed a breakdown of the service date, including the cost, provincial procedure code(s), and patient diagnosis in my receipt (the same information submitted to OHIP). The receptionist assured me that this would be provided. However, when I later checked the receipt, I noticed that the codes were wrong and the table was not properly filled out! As a result, my claims were rejected.When I contacted the clinic to explain the issue and request a correction (I had to be persistent to finally get a response), they treated my request disrespectfully and even demanded an additional $50 for each corrected document they would send!I really regret to see such behavior. It looks like they are looking at their clinic as a business center. (this view point is even reflected in the about us page of the clinic where dr. Michael Cecchini feels proud as he could fund this clinic right after graduation and they have a lot of patients! (Well done! but as a potential patient, I would prefer to see a commitment to patient care.) This attitude ultimately results in treating patients like customers or mere sources of income. The doctor didn't even take the time to explain why he prescribed antibiotics during my brief visit and declined my test request. I had to visit another time after learning that if I asked, the doctor should have performed the test. Though, I still haven't received my test results after 3 months. (Supposed to be 4-6 weeks)I think I should also mention in my second visit I encountered a very caring nurse who carefully responded to all my questions. She even came out to the reception area to explain my diagnosis from the previous visit and why I should use my medicine, which I deeply appreciate! I wish to be lucky enough to encounter more of such people in my life!

A well oiled machine on all fronts! Dr. Fleming is great and a fair and reasonable person. The staff at this medical office are amazing. Keep up the great work! I will be bringing a thank you card and gift card on my next visit.

Dr. Cecchini and his staff are all absolutely wonderful. I've struggled with both HS and psoriasis for over 4 years and it felt like no treatment would work; my diagnosis of HS was only recently determined by Dr.Cecchini. During my first appointment I met both Dr. Cecchini and his nurse, Kayla, and they were both very accommodating and made sure I was comfortable as they set up a treatment plan in place. HS is a truly debilitating disease which is so underdiagnosed, there needs to be more doctors and staff which are so compassionate and knowledgeable on not only HS but other health concerns out there. Thank you so much Dr.Cecchini and his wonderful staff for all that they did.

I had two cysts removed from Dr. Cecchini. The process was quick and easy. The staff/nurses were extremely friendly and they made sure I was taken care of every step of the way. (I was quite nervous). Everyone made me feel very calm during the entire procedure and I felt 0 pain! It's been over a month now and the incision is completely healed with 0 issues.I also had to initially rescheduled my appointment and the front desk staff was extremely helpful over the phone and provided me with an alternative date right away.

Travelled from Winnipeg Manitoba to see Dr. Cecchini for HS. Such an amazing doctor. Provided us with some instant treatments as we were from out of town. Staff was super friendly. Highly recommend this clinic. We will definitely come back again if needed.

Dr Cecchini was impatient, arrogant, and disrespectful.I was nervous going into my appointment because it would be my first time at the dermatologist clinic. I had been waiting months and feared that I would not be able to receive proper care and for my concerns to be brushed away by the doctor. Unfortunately, this was exactly what happened.Dr Cecchini did not take the time to explain the drugs and topicals that he prescribed, or listen to any of my skin concerns. I could barely get a word in because he would cut me off, and speak over me. It was barely even a 3 minute appointment. Dr Cecchini, you should learn to treat your patients better. For future patients, be prepared to advocate for yourself or just avoid him at all costs.

I have been a patient at York Dermatology Clinic & Research Centre for over a year and I have had a great experience every time I go in for my follow-up appointments. The clinic is modern and accessible for my wheelchair. The staff is friendly, welcoming, professional and courteous. I have been followed by Dr. Cecchini and Dr. George for my Hidradenitis suppurativa (HS) for over a year now and they are both friendly, professional and very knowledgeable. I am certain that anyone who visits the clinic will have an experience just as good as mine.

I have had psoriasis for almost 10 years. I have taken a lot of medication but they didn’t work and I’ve got a lot of side effect form this medicines).last year my Rheumatologist (I got Arthritis too)refer me to this clinic and Dr Cecchini started the Bimzelex for me. After 10 years of treatment with several types of drugs and phototherapy for the first time I don’t have any patches on my skin and I don’t feel any pain on my knees.They have amazing customer service and are very patient and nice.Thank you for helping me to back to my normal life and activity.