Whitecap Chevrolet Buick GMC

Fair service. Staff were on lunch. But some team members were able to generate a needed quotation for installation of winter charging port for GMC truck

I have never financed a vehicle before, therefore i wasn't sure on what to expect. Allison made the experience better than i could have ever imagined. It was seamless, positive and so very exciting - all thanks to her! She is absolutely incredible at what she does; knowledgeable, experienced and just all around wonderful to do business with. Thank you so much Allison for everything you did for me, I love my new Blazer so very much!

Service department is awesome. I shows up 5min to close on a Saturday with a check engine light that had just popped up. The lady behind the desk told me they were about to close, when I asked for a scan they took my keys right then and brought my truck into the shop. Figured out my problem and had me on the road in 10 minutes. awesome service department if anyone is in the area looking for service I would highly recommend them. Awesome service, Thank you whitecap Chevrolet service department.

Brought my work truck in for brakes went on days off for two weeks. Came back and they did nothing didn’t even bring it in to take a look.

A huge shout out to Jack, Lisa and Allison!!! We drove into Whitecap and had a problem with our Denali. They went all out to help us out. We ended up ordering a new vehicle and trading in the truck. They put us in a loaner, high end vehicle while we waited the few weeks for our new vehicle to come in. They could not do enough for us. The service we had was incredible and they went through all the systems on the new vehicle more thoroughly than we had ever had on any other new vehicles. They wanted to make sure we enjoyed all the bells and whistles that came with the vehicle. We drove away with a big smile and a fantastic vehicle. Thanks Whitecap!!!~

Just wanted to comment on the great service I received from Don Clarkson in the past few years. We have purchased two vehicles from him. If you need a vehicle, he is your go to person.

The service department is always very accommodating and goes above and beyond my expectations. Very helpful and knowledgeable also, Jenn and Regan are def assets to your team!!

Had a massive stone chip on my windshield fixed here at a price that can’t be beat!

Unfortunately I was not happy with myService/Customer service at the detail centre. I got my car a platinum detail package which includes steam cleaning and all the works. Most of the detail I had no complaints about, the clean outside and in was done very well and looked really good. But when they steam cleaned the headliner on the vehicle, it caused my headliner to sag quite a bit. It is an older car but had no priordamage/sag to the headliner. They offeredto repair the headliner of the vehicle free ofcharge, which was nice, but the repair cameout looking worse than the initial sag did.Also, the manager at the shop claimed that they were bringing an employee from the main dealership, assumingely a mechanic, to do the job, which was not true. It was done in house at the detail centre. Also, I paid a discounted price from the usual cost of the detail, and was initially told after discussing options for the headliner that I would have to pay in full to be treated like a regular customer, which I didn't have an issue with. Their treatment was to do the repair, which did more bad than good, or split the cost of the labour and parts 50/50. Note I did not sign anything putting damage liability on myself, which I think should make them liable for the replacement. (Note when I went in to pay for my detail they actually did offer me the discounted price again with the same deal of the free repair or 50/50 replacement, which was nice I suppose.) After the repair" they refused to pay for the replacement in full