True Balance Medical Spa - Sherwood Park

I have been seeing Gord for physio and acupuncture for my aches and pains for the past couple of months, and he has been nothing short of excellent. He takes the time to listen, as well as to explain his treatment plan. The atmosphere in his office is very calm and serene and healing. As I get older, I am seeing the value in paying attention to my aches and pains.Michelle in the front office is very kind, professional and helpful.I highly recommend True Balance for their caring and professionalism.

Received IPL from nurse Jackie who did an amazing job. She was extremely thorough and made sure the results were to my liking also while being gentle and caring.

I had IPL treatment with Jackie. While this is not necessarily an easy treatment, the results were great. The whole staff are inviting and caring. The office is quiet, calm and clean. I would be happy to recommend Tru Balance.

Anytime I deal with this clinic for any reason, I am treated with kindness and the utmost respect. Michelle at reception is truly a gift. Thank you to all the ladies there, I appreciate you all.

I've been with True Balance for 3 years now, and just recently I got my yearly checkup done with NP Brigit Arthur. I have to say if I could give her 10 stars I would! She was very kind, caring and professional throughout the entire phone appointment. I had a few concerns and it wasn't my intention to be difficult, but she handled it very well and came up with a solution that worked. I can honestly say she genuinely cares and wants the best for her patients. If she's assigned as your NP, consider yourself extremely lucky, she's awsome and deserves recognition!10 stars for Brigit!

I had an amazing massage with Damon today. He was very knowledgeable and had just the right amount of pressure for me. Gave me some advice and stretches to take with me to help with my aches and pains. Thanks Damon!

I booked in for filler and I had an awesome appointment. Marlee was super professional and friendly and I felt at ease at all times. I love my results!

To say I'm thoroughly disappointed is an understatement. Since I first started on this journey with True Balance I have hated every moment of it. To start; the doctor I was assigned to is very cold and doesn't seem like she cares about you what so ever. I hated anytime I had to speak with her. She has no compassion and makes you feel stupid. (The NURSE i got was however very kind and sweet). During my treatment; I was told to get B12 injections which I found out the hard way I am allergic to an ingredient in it called cobalt and I had to call an ambulance to come help me because I couldn't breathe and I was having such a terrible allergic reaction. I do not have coverage so I had to pay out of pocket to cover the hundreds of dollars that cost. I kept taking the other creams/pills prescribed to me and felt 0% better in any aspect of my life. In fact I felt worse and my face broke out terribly. It was deep, painful blemishes all over that look weeks to heal. I was so uncomfortable and anxious from how I looked. So I called back. I was prescribed another medication to try. At this point from all the medications I was told to get cost over $500 combined, and I do not have any coverage. I took the new medication and the same thing happened all over again. I am currently dealing with another set of horrible painful breakouts and forced to throw out this other set of expensive pills. I'm back to feeling anxious and uncomfortable while I wait for my face to finish erupting and healing all over again until the meds are out of my system. I feel like this experience was a massive waste of money. I was over promised the entire time...you'll feel so much better! You'll have energy! Your mood and memory will improve!". Absolutely none of those things happened and combined with the cost of their appointment fees

Great experience today with Nurse Kathy for me and my cousin. She had a very calming energy and made us feel very comfortable throughout our procedures. She also has a great eye for symmetry and we can’t wait to see our final results once the swelling goes down. Would highly recommend her!