Pharmaprix

Strongly advise to avoid this location at all costs for any prescription needs. Staff has little regard for customers and an almost comical lack of urgency. Thrilled to have picked up my last prescription here!

If I could give less than one star I would. Despite being plastered on the building facade and having it displayed as closing at midnight on Gmaps, I passed at 23:08 and the door was locked and the building empty. Might be time to take the midnight closing time sign down...

Believe me, One of the Worst Service I have seen. Especially never buy prescription medicine here. Just to get two common medication. I had to wait for a 1 hour and 30 minutes. And service they people provide is horrible. The guys working there does not care about crowd or people standing in queue. They just go behind their medicine section and keep doing something stupid showing busy but I do not think to they are actually anything doing. when I requested them to do little hurry, the lady there said “we are doing our best eating chips at the same time”. Really never go to buy medications or drugs. Its ok for other buying things.

Hours says closes at 10pm. I arrive at 9:56pm and they refused my entry, noting that they stop letting people in at 9h55. I was having an allergic attack and took a taxi. Ended up going to the hospital. Worst pharmaprix in the province. This particular store doesn't care about the numerous bad reviews they get because they know they can get away with it by being perfectly positioned downtown. The majority of your recent negative reviews are about hours. Seems like a very easy issue to tackle. The failure in that regard leads me to believe that the management team is incompetent.

Would give 0 star if I could. Came all over here because it mentions closing at midnight, but got rejected saying they close at 10pm, I was one minute late. Stop loosing people time and update your opening time!!! Very rude security guard that wouldn't even acknowledge the fact that their Google is not up to date.

I buy most of my stuff here because of the late hours and good selection of products. There are always more than enough staff to help you. The self-checkout is very good. Prices can be high but just buy the stuff that's on sale and it ends up being pretty much the same as anywhere else.

I usually receive amazing customer service at every Shoppers and Pharmaprix across Canada . However at this location I was followed and harassed by a employee named Walid because I had my small service dog with me. I have never had an issue in almost 12 years as my dog is almost 12. I explained to Walid that it was a human rights violation and against the law and he didn’t care whatsoever. I ended up leaving the store without purchasing anything because of his harassment. Absolutely appalling and disgraceful!!

Beware if you need perscriptions for anything chronic!! My mom and I have been coming here for 20 years, hadn't had problems since the last few months. I frequent several times a month because she was diagnosed with cancer. For the first year, they were on top of her pills, would call me if something was missing from the hospital faxed perscription, spent time explaining to me how to schedule the medications etc. Now!? Forget about it. I wait 45-90 minutes for online pre-ordered refills. I purposely schedule them for hours before I intend on picking them up, but STILL wait. I call in for her pain medication, they say they'll call back and don't. Cancer is already difficult to manage, but to have to work around their new level of inefficiency is stressful to say the least.